Richard Tudor
Brushton,NY
Summary
Dedicated and safety-focused Bus Operator at Premier Coach with a clean driving record and exceptional customer service skills. Proven ability to optimize routes and enhance passenger satisfaction through effective communication and problem-solving. Recognized for maintaining a zero-accident history while ensuring compliance with traffic regulations and providing mobility assistance to passengers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bus Operator
Premier Coach
07.2011 - Current
- Operated buses safely and efficiently, adhering to traffic regulations and company policies.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
- Assisted passengers with boarding, providing information on routes and schedules.
- Maintained clear communication with dispatch regarding route changes or delays.
- Demonstrated strong customer service skills while addressing passenger inquiries and concerns.
- Monitored traffic conditions to optimize travel times and enhance route efficiency.
- Documented daily trip logs, recording mileage, passenger counts, and incidents accurately.
- Engaged in ongoing training programs to improve driving skills and safety awareness.
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Received commendations for exceptional customer service and professionalism during interactions with passengers.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
- Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
- Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
- Maintained full understanding of local roads and traffic patterns.
- Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
- Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
- Contacted dispatchers and company mechanics to report vehicle issues and other problems.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
- Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
- Performed regular bus inspections and checked brakes, steering and windshield wipers.
- Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
- Worked different route every day based on changing passenger locations and destinations.
- Performed basic repairs and maintenance actions to keep vehicle working at peak performance.
- Transported customers to and from Location.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
Truck Driver
Upstone Materials
05.2020 - 10.2022
- Operated commercial vehicles safely and efficiently to transport materials to job sites.
- Conducted pre-trip inspections to ensure vehicle compliance with safety regulations.
- Coordinated with dispatchers to optimize delivery routes and schedules.
- Maintained accurate logs of driving hours, mileage, and fuel consumption for regulatory compliance.
- Communicated effectively with team members to address logistical challenges in real-time.
- Adhered to company policies and state traffic laws while delivering materials on time.
- Implemented safe loading and unloading procedures to protect cargo integrity.
- Assisted in training new drivers on operational protocols and safety practices.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Reduced downtime by promptly reporting and addressing maintenance issues.
Education
Bachelor of Arts - Finance
American Career College
Ny08.2006
High School Diploma - Math And Science
Seaford High
Seaford, NY06.1975
Skills
- Clean driving record
- Vehicle inspection
- Fuel efficiency
- Defensive driving
- Accurate recordkeeping
- Wheelchair support
- Vehicle maintenance
- Weather conditions adaptation
- Basic repairs
- Traffic laws compliance
- Safe driving practices
- Effective communication skills
- Safe driving skills
- Troubleshooting skills
- Customer relations skills
- Special needs
- Passenger assistance
- Mobility support
- Route navigation
- GPS mapping
- Route planning
- Guest relations
- Incident reporting
- Valid state license
- GPS applications
- Preventive Maintenance
- Mobility assistance
- Emergency procedures
- Medical appointments
- Airport operations
- Hotel procedures
- Traffic regulation observance
- Traffic law adherence
- Fuel logs
- Eldercare experience
- Vehicle equipment testing
- Lights, brakes, and wiper testing
- Scheduling pickups
- Optimizing routes
- Luggage assistance
- Area zoning
- Basic repair procedures
- Adjusting routes
- Wheelchair assistance
- Bus inspections
- Safety practices
- Impeccable safety history
- Inclement weather driving
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Safety-focused
- Pre-trip inspections
- Clear communication
- Team collaboration
- Elderly and disabled assistance
- Transporting students
- Passenger safety
- Commercial driving
- Vehicle inspections
Accomplishments
Have maintained Cdl in New York state for 50 years. Been multiple defense driving schools. Log millions of miles with no tickets or accidents.
Certification
CDL b license with passenger, air brakes, tanker with no restrictions. And too many save driving rewards to mention.
Additional Information
I drove for Premier Coach till corridor broke out and the bus company closed done. Went to drive concrete truck for Upstone Materials till the bus company reopened. I first had my CDL back in 1976 and been driving buses and trucks since then.
Timeline
Truck Driver
Upstone Materials
05.2020 - 10.2022
Bus Operator
Premier Coach
07.2011 - Current
Bachelor of Arts - Finance
American Career College
High School Diploma - Math And Science
Seaford High
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