Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Richard Turner

Oklahoma City,Oklahoma
Richard Turner

Summary

Dynamic leader with a proven track record at Airgas Dry Ice, adept in operations management and customer service. Excelled in enhancing customer satisfaction, resolving staff conflicts, and driving financial performance. Skilled in team leadership and complex problem-solving, achieving strategic goals and fostering significant business growth.

Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.

Overview

10
years of professional experience

Work History

Airgas Dry Ice

Manager
01.2015 - Current

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Education

University of Oklahoma
Norman, OK

Bachelor of Arts from Jounalism, Sociology
12-1993

University Overview

  • Dean's List Fall 1992

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff management
  • Task delegation
  • Operations management

Timeline

Manager
Airgas Dry Ice
01.2015 - Current
University of Oklahoma
Bachelor of Arts from Jounalism, Sociology
Richard Turner