Richard Vandebrink
Orange,TX
Summary
Accomplished Senior Assistant Manager with a proven track record of enhancing operational effectiveness and leading sales growth. Skilled in full organization operations management and expert customer relations, I have consistently mentored teams towards exceeding sales targets by at least 40%. Recognized for detailed staff training and development, and effective leadership.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Assistant Manager
Chuck E Cheese
05.2020 - Current
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Developed and implemented strategies for continuous improvement, resulting in increased operational effectiveness.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Led a high-performing sales team, providing mentorship and guidance to ensure consistent achievement of sales targets.
Assistant Manager
IHOP
04.2015 - 06.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Assistant Manager
Cracker Barrel
01.2013 - 05.2015
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Implemented staff training programs to elevate service standards and knowledge.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Paramedic
MedAct
07.2003 - 01.2015
- Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
- Developed and implemented strategies for continuous improvement, resulting in increased operational effectiveness.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Led a high-performing sales team, providing mentorship and guidance to ensure consistent achievement of sales targets.
Education
Bachelors In Business Management - Business Management
University of Kansas
Lawrence, KS01.2012
Associate Of Science - Emergency Medical Technology
Johnson County Community College
Overland Park, KS05.2003
Skills
- Full Organization Operations Management
- Detailed Staff Training and Development
- Extensive Recruitment and hiring
- Sales Growth
- Organizational Development
- Expert Customer relation skills
- Proven and Effective leader
- P&L Management
Certification
Texas Food Handling and Alcohol Seller Training Certificates.
Timeline
Senior Assistant Manager
Chuck E Cheese
05.2020 - Current
Assistant Manager
IHOP
04.2015 - 06.2020
Assistant Manager
Cracker Barrel
01.2013 - 05.2015
Paramedic
MedAct
07.2003 - 01.2015
Texas Food handling and alcohol seller training certificates.
Bachelors In Business Management - Business Management
University of Kansas
Associate Of Science - Emergency Medical Technology
Johnson County Community College
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