Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Richard Vear

Richard Vear

Seminole,FL

Summary

With a proven track record at Century Fire Protection LLC, I excel in project management and relationship building, ensuring projects meet quality standards and foster strong team and client relations. My hands-on experience in the low voltage industry and adeptness at conflict resolution have significantly contributed to successful project outcomes and enhanced customer satisfaction. I believe if you treat your employees correctly, the employees will work hard and make the clients happy. I believe hard work will simulate the best results.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Alarm Service Superintendent

Century Fire Protection LLC
Clearwater, FL
03.2021 - 08.2024
  • Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • Communicated effectively with customers throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
  • Reviewed inspection reports to decide what parts will be needed to order for that customers location.
  • Secretarial work, as in, answering phones, delegating calls to the appropriate department. Creating service tickets over the phone. Even created quotes and sending them to the customers.
  • Answering 100's of e-mails daily from sales team, customers, and other employees.
  • Scheduling each job effectively as possible to ensure the least amount of drive time but also enough go meet deadlines.
  • Speaking with vendors to ensure all the parts I have ordered for all jobs comes in correctly and have been charged the correct amount. Also includes ordering lifts for situations of horn/strobes and duct detectors that are above 20'
  • Conducting monthly meetings with service crew to explain any new additions that are being made for our department.
  • Conducting quarterly meetings with service crew, which I would use company credit card and take them to breakfast or dinner.
  • I personally would go in the field to conduct service work if we were backed up or to satisfy a customer.
  • I was on call 24 hours a day to help whichever tech was on call.
  • I personally would setup all monitoring accounts for every department at my branch and program the radio communicator.
  • I would go over all of my technicians timesheets weekly and verify their hours as opposed to the program we used Service Trade. Ensured the job #, Job Name, and time on site was correct.
  • When parts for jobs would arrive, I would check them in and stage them on shelves for the technicians to grab in the morning for all their jobs. I would have a sheet that had their job #, job name, and what parts should be in their boxes.
  • Every month would have to create a expense report on excel. I would have to make sure the spreadsheet was in order of the bank statement. I would have to verify every receipt matches and put down the job number and where the part was purchased from. There were specific codes I had to put on the spreadsheet for items purchased for meetings as well.

Fire Alarm Technician

Piper Fire Protection
Clearwater, FL
02.2019 - 03.2021
  • Fully installed fire alarms and various security devices.
  • Provided excellent customer service through clear communication about system features, limitations, and maintenance requirements.
  • Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
  • Tested all newly installed fire alarms.

Assistant Manager

American Freight Furniture(origianllySears Outlet)
Clearwater, FL
01.2018 - 02.2019
  • I originally started as just a salesmen.
  • I quickly moved up to sales lead, then I was promoted to assistant manager.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Did Not Complete - Computer Science

Quinsigamond Community College
Worcester, MA

High School Diploma - Computers, Accounting, Oceanography

Sutton High School
Sutton, MA
05.2003

Skills

  • Relationship building and management
  • Project Coordination
  • Project Management
  • Quality Assurance
  • Hands on experience from working install and service in low voltage industry

Certification

I currently has a active Fasa/Basa

Timeline

Alarm Service Superintendent

Century Fire Protection LLC
03.2021 - 08.2024

Fire Alarm Technician

Piper Fire Protection
02.2019 - 03.2021

Assistant Manager

American Freight Furniture(origianllySears Outlet)
01.2018 - 02.2019

Did Not Complete - Computer Science

Quinsigamond Community College

High School Diploma - Computers, Accounting, Oceanography

Sutton High School

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Richard Vear