Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Accomplishments
Timeline
SalesAssociate

Richard Villa

Las Vegas,NV

Summary

Dynamic sales associate with a proven track record at Bath & Body Works, excelling in customer service and cash handling. Recognized for building strong customer relationships and enhancing satisfaction through exceptional service. A collaborative team player with strong problem-solving skills, dedicated to creating a welcoming shopping experience.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

11
11
years of professional experience

Work History

Sales Associate

Bath & Body Works
04.2023 - Current
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Built relationships with customers to encourage repeat business.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Crew Member

McDonald's
07.2021 - 03.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Sales Associate

Hot Topic
08.2019 - 02.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.

Crew Member

McDonald's
09.2014 - 02.2019
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

West High School
20401 Victor St, Torrance, CA 90503
06-2013

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Outgoing personality
  • Cash handling

Problem-solving

Exceptional customer service

Money handling

Flexible schedule

Cash register operation

Cash handling accuracy

Store opening and closing

Payment processing

Languages

Spanish
Limited Working
English
Full Professional

Certification

  • Food Handler Safety, Southern Nevada health District - 7/17/2025

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Awarded “Employee of the Month” in 2023.

Timeline

Sales Associate

Bath & Body Works
04.2023 - Current

Crew Member

McDonald's
07.2021 - 03.2023

Sales Associate

Hot Topic
08.2019 - 02.2020

Crew Member

McDonald's
09.2014 - 02.2019

West High School

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