Customer-oriented General Manager with 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HVAC General Manager
RAW Comfort Heating and Air Conditioning
10.2010 - Current
Bidding on residential renovations and additions, residential and commercial HVAC projects
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Project Superintendent
Lt Construction & Remodeling
01.2004 - 08.2010
Handled scheduling of subcontractors and staff to complete projects within required timeframes.
Conducted regular site inspections to assess progress, address issues, and maintain quality control throughout the project lifecycle.
Worked with inspectors, workers and clients to conduct weekly status updates
Monitored project milestones and adjusted scheduling to meet deadlines.
Increased customer satisfaction 16% by solving problems and concerns effectively.
Education
MLO in Mortgage loans -
Mortgage Loan Educators
Federal Approved NMLS Online Classes
08.2018
Vocational school in HVAC 1 and 2 -
Virginia Beach Vocational
Virginia Beach, VA
06.1998
HS Diploma in General Studies -
Princess Anne High School
Virginia Beach, VA
06.1998
Skills
Extensive mechanical plumbing electrical and framing knowledge for both commercial and residential (10 years)
Blueprint Reading
Pricing
Budgeting
Problem Resolution
Operations Management
Leadership and team building
Certification
EPA Certification, 07/2025, Universal
Master HVAC, 07/2025, Current master HVAC through VA DPOR
Class A HVAC VA DPOR Current 07/25
Mortgage Loan Originator Federal NMLS with VA and Fl MLO license
Timeline
HVAC General Manager
RAW Comfort Heating and Air Conditioning
10.2010 - Current
Project Superintendent
Lt Construction & Remodeling
01.2004 - 08.2010
MLO in Mortgage loans -
Mortgage Loan Educators
Vocational school in HVAC 1 and 2 -
Virginia Beach Vocational
HS Diploma in General Studies -
Princess Anne High School
EPA Certification, 07/2025, Universal
Master HVAC, 07/2025, Current master HVAC through VA DPOR
Class A HVAC VA DPOR Current 07/25
Mortgage Loan Originator Federal NMLS with VA and Fl MLO license
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