Summary
Overview
Work History
Education
Skills
Certification
Timeline
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RICHARD WAGNER

Woodbridge,USA

Summary

  • Highly dedicated and accomplished Systems Administrator with extensive experience identifying, resolving, and troubleshooting technological issues to achieve desired results for users/companies in ever-changing environments. Driven professional with expertise in conducting software/hardware installations, setups, and repairs within deadlines. Detail-oriented leader able to effectively manage complex projects from inception to completion. Track record of success implementing efficient processes to streamline operations. Intermediate knowledge of Polish. Key strengths include: Project Management
  • System Testing
  • Software Configuration
  • Root Cause Analysis System Administration
  • Process Improvement
  • Customer Service
  • Staff Training & Development

Overview

2
2
years of professional experience
1
1
Certification

Work History

System Administrator

Rees Broome PC
03.2023 - Current
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
  • Provisioned new software and hardware for use, following established security policies.
  • Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
  • Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.

Education

B.S. - Information Technology

Camden University
Miami, FL

Skills

  • Project Management
  • System Testing
  • Software Configuration
  • Root Cause Analysis
  • System Administration
  • Process Improvement
  • Customer Service
  • Staff Training & Development

Certification

  • CompTIA A+ CE Certification
  • CompTIA Security+ CE Certification
  • CompTIA Server+ CE Certification
  • CompTIA Network+ CE Certification
  • Microsoft Certified Professional (MCP)
  • ITIL v3 Certification
  • VPS5 & VTSP 5 – VMware

Timeline

System Administrator

Rees Broome PC
03.2023 - Current

B.S. - Information Technology

Camden University

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RICHARD WAGNER