Richard Walker
Waldorf,MD
Summary
Skilled Maintenance Technician adept at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 16 years of repair and maintenance expertise with proven history or hard work and dependability. Hardworking Supervisor bringing 20+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Organized Department Manager with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Physically fit Maintenance Technician possessing necessary knowledge of primary systems including HVAC, plumbing and electrical. Offers 16 years of experience in maintenance industry and solid commitment to safety. Communicative and easygoing professional skilled in performing minor fixes.
Overview
21
21
years of professional experience
Work History
Maintenance Technician
Acento Real Estate Partners
Bethesda, MD
02.2021 - Current
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Installed new locks, door handles and door closers.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Improved Safety to 12 Laundry Rooms by adding motion detector lights.
Maintenance Technician
Grady Management Inc.
Waldorf, MD
03.2018 - 02.2021
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Installed new locks, door handles and door closers.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Determined new technique to streamline maintenance processes to increase workflow.
- Reduced opportunities for theft and trespassers by securing entrances and exits.
Department Manager
Lowes Home Improvment
Laurel, MD
02.2014 - 03.2018
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Developed empowering employee culture focused on equipping employees to independently meet customer needs.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
Local Manager
Verizon Inc
Silver Spring, MD
09.1998 - 03.2011
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Approved regular payroll submissions for employees.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Conducted monthly inventories of raw materials and components on work floor.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Evaluated report data to proactively adjust and enhance operations.
- Prepared and recommended long-range plans for development of department personnel.
Education
Bachelor of Arts - Business
Morgan State University
Baltimore, MDSkills
- Physical Strength and Stamina
- Hand and Power Tool Operation
- Mechanical Repair
- Repair Work Planning
- Wiring Installation and Repair
- Troubleshooting Strengths
- Problem-Solving Ability
- Facility Upkeep
- Safety Awareness
- Training Personnel
- Safety Monitoring and Compliance
Timeline
Maintenance Technician
Acento Real Estate Partners
02.2021 - Current
Maintenance Technician
Grady Management Inc.
03.2018 - 02.2021
Department Manager
Lowes Home Improvment
02.2014 - 03.2018
Local Manager
Verizon Inc
09.1998 - 03.2011
Bachelor of Arts - Business
Morgan State University
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