Work History
Education
Skills
Timeline
GeneralManager

Richard Walkingstick

Cherokee,NC

Work History

General Manager

Tarhell Capital (DBA) Wendy's
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Restaurant Manager

Tarhell Capital (DBA) Wendy's
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Area Coach

Charter Foods(DBA) Taco Bell
  • Collaborated with fellow Area Coaches sharing best practices which contributed to the overall success of the organization.
  • Reduced operational costs through careful monitoring of expenses and implementation of cost-saving measures.
  • Analyzed sales data to identify opportunities for improvement, implementing targeted action plans to address areas of concern.
  • Strengthened relationships with key partners, securing favorable terms for supply contracts and promotional activities.

RestaurantGeneral Manager

Charter Foods(dba) Taco Bell
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.

Front Desk Receptionist

Cherokee Casino
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Soft Bank

Cherokee Casino
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Bachelor Of Administration - Human Resources Management

University of TX@ Austin
Las Vegas, NM
05.2014

Bachelor Of Arts - Nursing Leadership And Management

University of Kentucky
Lexington, KY
08.1994

Associate Of Applied Business - Accounting

University of Kentucky
Lexington, KY
05.1980

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

Timeline

General Manager

Tarhell Capital (DBA) Wendy's

Restaurant Manager

Tarhell Capital (DBA) Wendy's

Area Coach

Charter Foods(DBA) Taco Bell

RestaurantGeneral Manager

Charter Foods(dba) Taco Bell

Front Desk Receptionist

Cherokee Casino

Soft Bank

Cherokee Casino

Bachelor Of Administration - Human Resources Management

University of TX@ Austin

Bachelor Of Arts - Nursing Leadership And Management

University of Kentucky

Associate Of Applied Business - Accounting

University of Kentucky

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Richard Walkingstick