Richard Wallace

Driver Specialist

Calportland Cement

06.2007 - 11.2022

Operated and maintained heavy-duty vehicles to ensure timely delivery of materials.
Coordinated transportation logistics to optimize route efficiency and reduce delays.
Monitored vehicle performance and performed routine inspections for safety compliance.
Trained new drivers on company policies, safety protocols, and operational procedures.
Collaborated with dispatch team to streamline communication regarding delivery schedules.
Implemented process improvements that enhanced overall transportation workflow efficiency.
Performed thorough pre-trip inspections of the vehicle before every shift, minimizing downtime due to mechanical issues.
Organized documentation for each delivery accurately, reducing errors and potential disputes with clients later on.
Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
Provided constructive feedback to the management team regarding delivery processes, contributing to continuous improvement efforts.
Optimized load configurations within the truck for balanced weight distribution and efficient space utilization.
Improved communication with dispatchers to ensure accurate updates on delivery status, enhancing customer experience.
Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
Enhanced customer satisfaction by providing timely and efficient deliveries.
Navigated challenging weather conditions safely while maintaining delivery deadlines, demonstrating adaptability under pressure.
Increased fuel efficiency by implementing eco-friendly driving techniques and monitoring vehicle usage.
Reduced delivery times through effective route planning and navigation skills.
Adhered strictly to company policies related to vehicle use, reporting any discrepancies or incidents immediately as required.
Attended regular training sessions to stay up-to-date on industry best practices for safe and efficient driving techniques.
Trained new drivers in proper procedures for safe operation of vehicles as well as company-specific processes for optimal job performance.
Maintained vehicle safety with regular inspections and necessary repairs, ensuring optimal performance on the road.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Followed all relevant traffic laws and safety regulations.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Delivered goods and products to customer on time and in excellent condition.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with customers to provide delivery updates and confirm delivery locations.
Coordinated efficient routes to avoid delays and optimize schedules.
Communicated with dispatchers and other personnel to coordinate transportation schedules.
Obtained signatures from customers upon delivery of goods.
Worked closely with personnel, customers, and contractors to resolve problems.
Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.