Richard Walton
Folsom,CA
Summary
Motivated, dedicated, Highly experienced in sales, business development, marketing, customer service, and business management.
Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in fostering team collaboration, driving organizational growth, and adapting to evolving business needs. Skilled in strategic planning, financial management, and stakeholder engagement. Known for strong decision-making abilities and unwavering focus on achieving measurable outcomes.
Overview
23
23
years of professional experience
Work History
President/CEO
Garner Roofing, Inc/Infinite Energy Home Services Inc
11.2017 - Current
- Led the strategic planning and execution of company initiatives, driving overall growth and profitability
- Developed and implemented corporate policies and procedures to ensure compliance with industry regulations
- Managed a team of 85 employees
- Oversaw all aspects of business operations, including roofing, solar, HVAC, Electrical, windows, finance, sales, marketing, human resources, and customer service
- Drove revenue growth by 667% through the development and execution of effective sales strategies
- Negotiated high-value contracts with major clients to secure long-term partnerships
- Established a culture of innovation within the organization by fostering creativity and encouraging new ideas from employees at all levels
- Implemented performance management systems to monitor employee productivity and ensure alignment with company objectives
- Developed comprehensive business plans for new product launches or market expansions
- Provided leadership during periods of organizational change or crisis situations
- Represented the company at industry conferences, trade shows, and other networking events
- Maintained a deep understanding of market trends, competitor analysis, customer needs/preferences
- Served as a spokesperson for the company in media interviews or public speaking engagements
- Fostered a positive work environment that promoted employee engagement
- Evaluated financial statements/reports regularly to assess overall financial health/performance
- Instituted quality control processes/standards throughout all departments to improve product/service quality
- Implemented technology solutions to streamline operations and enhance efficiency
- Developed and executed marketing strategies to increase brand awareness and market share
- Mentored and coached high-potential employees for career advancement opportunities within the company
- Cultivated a culture of continuous improvement by encouraging feedback from employees at all levels of the organization
- Leveraged data analytics tools to drive data-informed decision-making across various business functions
- Instituted performance-based incentive programs that motivated employees to achieve individual/team goals
- Drove customer satisfaction initiatives through regular feedback collection/analysis and process improvements
- Led negotiations with key suppliers/vendors to secure favorable pricing/terms for products/services
Sales Manager
Gilmore Heating & Air
03.2008 - 11.2017
- Led a team of 15 sales representatives, providing coaching and guidance to drive performance and achieve revenue goals
- Developed and implemented strategic sales plans to penetrate new markets, resulting in a 30% increase in market share
- Developed new revenue streams for the business such a starting a solar division that lead to $3,500,000 in additional sales in the first year of starting the department
- Also, created a home services division including windows, roofing, plumbing
- Collaborated with marketing department to develop effective promotional campaigns that increased lead generation by 25%
- Analyzed market trends and competitor activities to identify opportunities for business growth and adjust sales strategies accordingly
- Conducted regular training sessions on product knowledge, objection handling techniques, and closing strategies for the sales team
- Established strong relationships with key accounts, resulting in repeat business and referrals
- Managed the entire sales cycle from prospecting to closing deals, consistently achieving high conversion rates
- Implemented incentive programs to motivate the sales team and drive performance improvements, resulting in a 15% increase in monthly revenue
- Identified customer pain points and developed tailored solutions that addressed their specific needs, leading to increased customer satisfaction scores by 10%
- Collaborated with cross-functional teams (marketing, operations) to ensure seamless execution of client projects from start to finish
- Created comprehensive sales reports analyzing KPIs such as conversion rates, average deal size, and pipeline velocity for senior management review
President/Owner
Walton Trucking and logistics
03.2002 - 09.2007
- Founded and operated a successful business for 5 years, overseeing all aspects of operations
- Developed and implemented strategic business plans to drive growth and increase profitability
- Managed a team of 26 employees, providing leadership, guidance, and support
- Oversaw budgeting and financial management, ensuring the company's financial health
- Created effective marketing strategies to promote the business and attract new customers
- Analyzed market trends and competitor activities to identify opportunities for business expansion
- Maintained high levels of customer satisfaction through exceptional service delivery
- Implemented quality control processes to ensure consistent product/service excellence
- Conducted regular performance evaluations for employees, providing feedback for improvement as needed
- Led sales initiatives resulting in an increase in revenue by 100% over 12 months
- Increased customer base by 500% through targeted marketing campaigns
- Served as the primary point of contact for all customer inquiries or concerns resolving issues promptly
- Leveraged data analytics tools to track business performance and make data-driven decisions
- Managed cash flow, accounts payable/receivable, and financial reporting processes
- Identified opportunities for cost reduction without compromising product/service quality
- Instituted employee recognition programs to boost morale and improve retention rates
- Mentored and coached employees to foster professional growth and development
- Navigated challenges such as economic downturns or industry disruptions, adapting strategies accordingly
- Elevated customer service standards through staff training programs and ongoing monitoring/feedback systems
Education
some college - small business management, sales
Butte College
Oroville, CA05.2003
Skills
- Financial Management
- Performance Management
- Pricing
- Strategic Planning
- Product Development
- Management
- Business Development
- Recruiting
- Process Improvement
- Team Management
- Budgeting
- Data Analytics
- CRM Software
- Research
- Forecasting
- Business Analysis
- Sales
- Marketing
- Leadership and people development
- Approachable leader
- Relationship and team building
- Marketing and advertising
- Analytical and critical thinker
- Coaching and mentoring
- Team leadership
- Decision-making
- Contract management
- Contract negotiation
- Sales and marketing
- Project management
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
Personal Information
Willing To Relocate: Anywhere
Timeline
President/CEO
Garner Roofing, Inc/Infinite Energy Home Services Inc
11.2017 - Current
Sales Manager
Gilmore Heating & Air
03.2008 - 11.2017
President/Owner
Walton Trucking and logistics
03.2002 - 09.2007
some college - small business management, sales
Butte College
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