Richard Ward
McDonough,GA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
35
35
years of professional experience
Work History
Production Resource Supervisor
PepsiCo
Atlanta, Georgia
09.2021 - Current
- Manages direction of the Production Supervisors to meet customer needs and achieve standards related to cost, line efficiencies, waste, safety, and productivity.
- Recognized in Q3 2023 for Leading Atlanta Manufacturing Team with 10 points above PY TE above other manufacturing facilities in the division.
- Currently Atlanta representative for Bevcorp Filler Machine Center Focus Team.
- Manage AM/PM event for Can and BIB Production lines.
- Implemented and manage weekly startup plan for Can and BIB line
- Manage reconciliation report in Production Tracking System (PTS) and National Inventory System (NIS).
- Manage distribution and collection process of package changeover check sheets.
- Interview all potential candidates for hourly positions in Production Department.
- Completes one-point lessons as training document for operators to perform tasks safely and effectively.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Enhanced communication within team by holding regular meetings and encouraging open dialogue among all members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Devised and implemented processes and procedures to streamline operations.
- Generated reports detailing findings and recommendations.
- Demonstrated commitment to organization''s core values, leading by example and fostering culture of excellence.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Self-motivated, with a strong sense of personal responsibility.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Excellent communication skills, both verbal and written.
Warehouse Supervisor
PepsiCo
Atlanta, Georgia
01.2018 - 09.2021
- Implemented new 3rd shift Warehouse team for the Atlanta Facility.
- Managed day-to-day operations for 3rd shift Atlanta warehouse team
- Managed hourly and daily efficiency of each 3rd shift employees using voice pick system.
- Coordinated and managed implementation of DPS efficiency tracking system for 3rd shift transport loaders and Geo pickers in Atlanta warehouse
- Managed workload by coordinating all orders and unloads to meet shipping and pick-up schedules
- Responsible for timely processing of Bill of Lading for each outbound transport trailer prior to vehicle leaving Atlanta facility
- Coordinated with Inventory Control Supervisor to ensure alignment new product implementation, inventory adjustments and support of all period close activities
- Trained and mentored warehouse employees in preparation for AIB and Food Safety audits in Atlanta warehouse
- Managed all inbound and outbound processes for Checker Gate on 3rd shift.
- Oversaw daily operations and shipping and handling processes.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Determined staffing needs, developing schedules to staff all shifts.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Completed daily operations on time and maintained high standards of accuracy.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Played an integral role in the successful integration of new warehouse management software, resulting in greater visibility and control over inventory levels.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
- Developed and implemented strategies to improve team productivity and efficiency.
- Enforced team adherence to safety regulations and protocols.
- Supervised shipping and receiving, distribution and workplace safety.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Developed comprehensive staff training program to improve employee performance and morale.
- Met or exceeded production goals and objectives by following strict procedures.
- Resolved conflicts between team members and addressed complaints or grievances.
- Implemented cost-saving measures to reduce overhead expenses without compromising warehouse operations or service quality.
- Used warehouse management software to reconcile daily inventory.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
Production Supervisor
PepsiCo
Atlanta, Georgia
07.2014 - 01.2018
- Managed direction of production team to meet customer needs and achieve standards related to cost, line efficiencies, waste, safety and productivity
- Managed and lead daily solve by sundown board meeting
- Collaborated with Quality team to manage product repack process for production department
- Assisted in implementation of 7.5oz/ 15-2 package for Can line
- Coordinated and managed cleaning team that performed biweekly cleaning task on production machinery and conveyor equipment in production department
- Managed several rework projects that consisted of hiring temporary operators to assist in sorting and inspecting hold product
- Worked with warehouse inventory manager to ensure all products produced in facility is accurately accounted for on daily basis (good product, hold product, damage product).
Production Resource Supervisor
PepsiCo
Atlanta, Georgia
08.2010 - 07.2014
- Accountable for (6) production lines across 3rd Shift generating 20 million cases annually
- Managed 3rd shift supervisors to ensure daily production goals are met on high speed bottle packing lines for Atlanta Gatorade and Tropicana Business Units
- Managed hourly operator OT and temporary labor to prevent any unnecessary labor cost
- Managed Total Productive Manufacturing (TPM) and Autonomous Maintenance (AM) activities for 3rd shift operations
- Synchronized production line run cycle with planned AM/PM events to build employee overall AM skill set and achieve 90% equipment PM completion rates
- Utilized Lean Six Sigma methodology to reduce line variation driven by incoming raw materials
- Managed efficiency of 3rd shift attainment and adherence goals by ensuring that supervisors are in alignment with daily production schedule and report any material issues or breakdowns that could potentially impact attainment and adherence goals
- Coordinated production, quality, maintenance, and process improvement resources to deliver work plans achieving department objectives on monthly basis
- Developed and implemented shutdown scorecards for 3rd shift production supervisors, which consisted of documenting sanitations, labor, production outputs and other critical information that would contribute to effective shutdown and startup of machinery
- Completed Lean Six Sigma project with total saving of $135,000.
Production Supervisor
PepsiCo
Atlanta, Georgia
03.2005 - 08.2010
- Responsible for managing 2nd shift production across (2) lines of Hotfill and Self Stable manufacturing
- Led sanitation, HSE, customer service and TPM initiatives to support division deliverables
- Utilized AM process to complete Step #1 audit tasks with cell team leaders
- Resourced and prioritized Quality Assurance and Maintenance efforts to deliver daily case attainment
- (Achieved average PA of 98.6% and FRQ of 99.7%)
- Facilitated material qualification and new product testing, exceeding new launch roll out targets
- Drove hourly team to achieve consecutive AIB 'Superior Rating' on new corporate matrix.
Production Supervisor
Tyco Healthcare
Macon, Georgia
08.2003 - 03.2005
- Led manufacturing process across (6) high speed production lines
- Effectively managed two salaried supervisors, production coordinator, and (45) hourly team members to deliver daily quality and line performance efficiencies
- Implemented cross-functional staffing across department resulting in savings of $80K
- Generated work plans for supervisor team to deliver all HACCP and GMP guidelines
- Achieved one million man-hours worked without lost time incident.
Environmental Health and Safety Specialist
Merck Pharmaceuticals
Wilson, North Carolina
02.2001 - 08.2003
- Provided Leadership to ensure facility operates within guidelines of OSHA regulations
- Investigated all accidents within facility
- Performed ergonomic work site analysis and job site analysis on all risk related activities in production administrative areas
- Developed site Standard Operating Procedure for powered industrial vehicle program
- Coordinated site program (train-the-trainer), for powered industrial vehicle training
- Conducted noise monitoring, analyzed data and prepared feedback reports
- Conducted respirator fit testing for facility
- Co-chaired facility safety team.
- Championed a culture of safety within the organization, resulting in reduced lost time incidents and improved employee morale.
- Monitored workplace activities to determine compliance with safety regulations and standards.
- Performed safety analyses to evaluate potential risks and develop risk mitigation strategies.
- Coordinated emergency response efforts, effectively mitigating the impact of on-site accidents or incidents.
- Collaborated with cross-functional teams to implement risk reduction measures, minimizing potential environmental incidents.
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Advised senior leadership on emerging trends in environmental health and safety legislation so that proactive measures could be taken to maintain compliance.
- Investigated occupational injuries or illnesses promptly, determining root causes and providing recommendations for future prevention strategies.
- Developed and implemented safety policies and procedures to promote workplace safety.
- Researched and devised new safety initiatives and strategies to improve safety performance.
Production Supervisor
Merck Pharmaceuticals
Wilson, North Carolina
11.1996 - 02.2001
- Managed high-speed blister packaging lines, High speed sample bottle packaging lines and high-speed trade bottle packaging lines
- Worked with Supply Chain Analysts to analyze performance trends and ensure production schedules were met on consistent basis
- Led production team during Factory Acceptance Testing (FAT) in Germany to install first high speed blister packaging line in facility
- Collaborated with engineering techs on daily basis to identify efficiency opportunities on each line
- Managed associates in True 'Stage Four' team environment.
- Managed team of 20 production associates, overseeing productive production processes and meeting all deadlines.
Production Supervisor
Perdue Farms
Rockingham, North Carolina
08.1992 - 02.1996
- Managed two salaried line supervisors, production lead and (62) line operators in daily production of poultry processing function
- Led systematic analysis of manufacturing systems focused on process capability, yields, reliability, and KPI's
- Tracked variable & period performance to drive the quarterly business assessment
- Engaged operations group to solve for budget losses.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Managed team of [Number]2 salaried, 1 production lead and 62 hourly production associates, overseeing productive production processes and meeting all deadlines.
- Resolved issues quickly to maintain productivity goals.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
Armor Crewman
Army Reserve
Fort Bragg, North Carolina
03.1989 - 03.1995
- Worked as part of (4) man team to operate tactical armored equipment and firing of weapons to destroy enemy position
- Reading and interpreting maps during recon missions to determine enemy locations
- Indicated location, strength, tactical deployment and emplacement of friendly and enemy units
- Assisted in maintaining proficiency of subordinate gunners
- Readiness state to always accept challenge.
- Improved crew readiness by conducting comprehensive training sessions on vehicle operations and tactics.
- Developed, resourced, and executed squad's various strength and training strategies to improve mission readiness in tactical fields.
- Demonstrated exceptional leadership and decision-making skills during high-pressure situations, resulting in successful mission completion.
- Supported infantry units during combined arms operations, effectively engaging enemy targets with precision fire from armored platforms.
- Contributed to the development of tactical plans by providing valuable input based on experience and knowledge of armored vehicles.
- Reduced maintenance downtime for armored vehicles by performing regular inspections and repairs.
- Maintained high standards of physical fitness to meet the demands of operating in a combat environment.
- Mentored junior crew members on best practices for vehicle maintenance, gunnery skills, and overall job proficiency.
- Promoted safety among crew members by enforcing strict adherence to standard operating procedures during both training and operational activities.
- Ensured optimal functionality of weapons systems through diligent cleaning, inspection, and repair tasks.
- Actively participated in after-action reviews following missions, identifying lessons learned for continuous improvement within the unit.
- Evaluated fellow armor crewmen''s performance during training exercises to provide constructive feedback on areas requiring improvement.
- Operated armored vehicles with precision and efficiency during combat operations, contributing to the overall success of the unit.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science in Business Administration -
Fayetteville State University
Fayetteville, NC12.1992
Skills
- Supervision and leadership
- Multitasking Abilities
- Team building
- Attention to Detail
- Analytical Thinking
- Dependable and Responsible
- Analytical and Critical Thinking
- Relationship Building
Timeline
Production Resource Supervisor
PepsiCo
09.2021 - Current
Warehouse Supervisor
PepsiCo
01.2018 - 09.2021
Production Supervisor
PepsiCo
07.2014 - 01.2018
Production Resource Supervisor
PepsiCo
08.2010 - 07.2014
Production Supervisor
PepsiCo
03.2005 - 08.2010
Production Supervisor
Tyco Healthcare
08.2003 - 03.2005
Environmental Health and Safety Specialist
Merck Pharmaceuticals
02.2001 - 08.2003
Production Supervisor
Merck Pharmaceuticals
11.1996 - 02.2001
Production Supervisor
Perdue Farms
08.1992 - 02.1996
Armor Crewman
Army Reserve
03.1989 - 03.1995
Bachelor of Science in Business Administration -
Fayetteville State University