Richard Wilgus

• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
• Educated patients about possible drug interactions and gave special administration instructions.
• Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
• Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
• Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.

• Implemented inventory management strategies to minimize waste and maximize cost savings.
• Mentored junior pharmacists and technicians, fostering a supportive learning environment.
• Optimized workflow processes, resulting in increased efficiency and productivity within the pharmacy team.
• Increased prescription accuracy, ensuring proper dosing and dispensing of medications.
• Kept prescription drugs and controlled substances safe and secure in pharmacy.
• Managed budgetary responsibilities, achieving fiscal targets without compromising quality of care.

• Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
• Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
• Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
• Improved patient outcomes by providing comprehensive medication therapy management and counseling.
• Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.

Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.