Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Timeline
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Richard Wilson

Las Vegas,NV

Summary

Top performing and impeccable SaaS Account Management & Mid-Market Executive with more than 13 years of experience with leadership in the commercial business management Software as Service (SaaS) using Salesforce as CRM. Proven ability to "turn around" underperforming companies and business units by expanding market reach, product enhancement, and product awareness. Results-oriented strategist with a global perspective, focusing on all parties involved to obtain a full picture of situations with a focus on practicality and achievability.

Overview

16
16
years of professional experience

Work History

Senior Sales Executiv

RubberTree Systems
05.2022 - 05.2024

Negotiated pricing, contracts, and terms with key clients to secure new business deals.

  • Successfully generated new leads through networking and prospecting including cold calling, marketing, and using public relations
  • Created presentations for current and future customers which address product usage, benefits, competitive advantages, business terms, and how to facilitate technical follow-up to close sales in variety of industries
  • Developed and maintained in-depth knowledge of RubberTree Software solution offerings.
  • Expanded company presence within market by attending trade shows, conferences, and networking events.
  • Exceeded sales targets consistently through strategic planning and execution.
  • Optimized CRM data utilization by keeping accurate records of all client interactions.
  • Attained deep and thorough knowledge of Rubber Trees Product and solutions to help accomplish mutual success and partnership between buyer and seller.
  • Increased sales revenue by 30 % by establishing and nurturing long-term client relationships.
  • Reached average of 123 % of sales goals each year.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Developed sales strategies for targeted market growth and increased profitability.
  • Employed effective problem-solving techniques, increasing client satisfaction ratings.

Regional Account Manager

ECI Software Solutions
01.2019 - 04.2022
  • Responsible for growing sales through successful prospecting, executing sales process, and managing contract deliverables with national accounts in different sectors
  • Created comprehensive solutions for potential customers and generated new business while growing existing customer accounts
  • Delivered engaging presentations showcasing product offerings tailored to individual client needs, ultimately driving sales growth.
  • Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
  • Provided exceptional customer service, leading to increased client retention rates and long-term partnerships.
  • Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
  • Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
  • Mentored junior account managers on best practices in relationship-building, negotiation techniques, and closing deals.
  • Generated leads through networking, cold calls and industry connections.
  • Collaborated with technical and project management teams to ensure timely delivery of products and services, resulting in higher client satisfaction rates.
  • Renegotiated contracts with expiring accounts to continue relationships with current company clients.
  • Negotiated favorable contract terms for both company and clients while maintaining focus on mutual benefits.
  • Achieved or exceeded company-defined sales quotas.
  • Self-generated leads converted to sales
  • Designed and organized product packages for presentations and sold to 80 clients.

Senior SaaS Account Executive

Bamboo HR
03.2016 - 12.2018
  • Called Approximately 100 Calls, emails per day to potential customers
  • Delivered exceptional leadership expertise to achieve maximum profitability and growth as per the company policies and set goals
  • Regularly informed management by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis
  • Retained existing accounts, obtains orders, and establishes new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors
  • Created and delivered compelling sales presentations to prospects and generated new sale leads via face-to-face interaction or telephone communication
  • Developed partnerships and or affiliations with local organizations.
  • Managed sales cycle to maintain solid customer base.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Conducted regular sales presentations to showcase company offerings and demonstrate product value.
  • Negotiated pricing, contracts, and terms with key clients to secure new business deals.
  • Increased sales revenue by establishing and nurturing long-term client relationships.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Streamlined internal processes by collaborating with operations teams to optimize efficiency across the entire sales cycle, reducing costs while improving client satisfaction levels.
  • Delivered compelling product demonstrations highlighting unique selling points that differentiated offerings from competitors in the market space.

Major Account Executive

CareerBuilder
03.2014 - 12.2016
  • Regularly informed management by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis
  • Built lasting rapport with clients by consistently providing personalized attention, implementing creative solutions tailored specifically for their organization''s success.
  • Exceeded sales targets through effective account management and strategic negotiation tactics.
  • Maintained detailed records of all major account activities in CRM system, ensuring accurate tracking and reporting for upper management review.
  • Delivered presentations to C-level executives, effectively communicating the value of product offerings and services.
  • Retained existing accounts, obtains orders, and establishes new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors
  • Developed partnerships and or affiliations with local organizations.
  • Increased customer satisfaction by developing and maintaining strong relationships with key accounts.
  • Streamlined internal processes for managing major accounts, resulting in improved efficiency and reduced costs.
  • Developed sales strategies to target specific industries, increasing brand awareness and market share.
  • Managed a portfolio of high-profile accounts, ensuring customer needs were met promptly and efficiently.
  • Closed complex sales with transaction value of 50k per deal

Account Manager, Inside Sales

Henry Schein One
03.2011 - 03.2014
  • Successfully cultivated and maintained positive business relationships with Dental and Business Managers leaders Qualified companies, through on-site activities as sales calls, onsite visits, coordinate meeting, workshops, educational seminars, and company-supported programs
  • Managed specific client lists, providing high levels of sales and customer support to ensure needs are met
  • Created business plans and executed sales strategies to increase client's revenue and growth
  • Conducted well-prepared face-to-face meetings with decision-makers
  • Conducted presentations and product demonstrations; asked appropriate questions that qualify business and take advantage of opportunities to create value and meet client needs
  • Closely managed the sales process from qualifying to closing.
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
  • Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
  • Implemented successful sales campaigns that attracted new customers and increased overall business profitability.
  • Developed and implemented sales strategies to increase revenue.
  • Developed strong relationships with key clients, resulting in increased account retention and growth.
  • Expanded client base through targeted prospecting and effective lead generation efforts.
  • Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.

Business Account Executive

Cox Communications
03.2008 - 03.2011
  • Successfully cultivated and maintained positive business relationships with SMB Owners Manages leads by Qualifying companies, through on-site activities as sales calls, onsite visits, coordinate meeting, workshops, educational seminars, and company-supported programs
  • Managed specific client lists, providing high levels of sales and customer support to ensure needs are met
  • Created business plans and executed sales strategies to increase client's revenue and growth
  • Conducted well-prepared face-to-face meetings with decision-makers
  • Conducted presentations and product demonstrations; asked appropriate questions that qualify business and take advantage of opportunities to create value and meet client needs
  • Closely managed sales process from qualifying to closing.
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.
  • Developed and managed strong and growing pipelines of prospective small business customers.
  • Provided sales forecasts within 120 % accuracy each quarter and each year for long-term strategic planning.
  • Developed strategy to combat increased competitive presence within territory.
  • Contributed to event marketing, sales and brand promotion.

Education

Bachelor of Arts - Commuications

University of Phoenix
Tempe, AZ

Skills

  • SaaS Sales Management/CRM
  • Salesforce Management
  • Client Relationship Management
  • High-Level Sale Proficiency
  • New Business Development
  • Business to Business Sales
  • G-Suite Certification
  • Hub Spot Certification
  • Relationship selling
  • Negotiation expertise
  • Sales Presentations
  • Client Account Management
  • Territory Management
  • Pipeline Management
  • Sales strategy
  • Contract Negotiations
  • Upselling strategies
  • Cold-calling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

  • CSP - Certified Sales Professional
  • CPSP - Certified Professional Sales Person

Timeline

Senior Sales Executiv

RubberTree Systems
05.2022 - 05.2024

Regional Account Manager

ECI Software Solutions
01.2019 - 04.2022

Senior SaaS Account Executive

Bamboo HR
03.2016 - 12.2018

Major Account Executive

CareerBuilder
03.2014 - 12.2016

Account Manager, Inside Sales

Henry Schein One
03.2011 - 03.2014

Business Account Executive

Cox Communications
03.2008 - 03.2011

Bachelor of Arts - Commuications

University of Phoenix
Richard Wilson