Richard Wilson
Orrville,OH
Summary
Results-driven Installation Technician with a proven track record at Bankpak, enhancing response times through effective troubleshooting and streamlined processes. Skilled in equipment installation and customer service, I consistently completed projects on time while ensuring safety standards, significantly reducing service callbacks and improving client satisfaction.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Installation Technician
Bankpak
Morrison, TN
04.2026 - 09.2026
- Collaborated with team members to troubleshoot technical issues, improving response times by streamlining processes.
- Assisted in project planning by evaluating site conditions and recommending appropriate equipment solutions.
- Monitored inventory levels of installation materials, ensuring timely procurement and availability for projects.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Completed installations within deadlines, adhering to company policies and safety guidelines.
- Reduced service callbacks by ensuring accurate installations and proper equipment testing.
Facility Attendant
City Of McMinnville
McMinnville, TN
07.2022 - 04.2026
- Maintained cleanliness and organization of facility areas to ensure safe and welcoming environments.
- Assisted with setup and breakdown of events, ensuring all equipment was operational and accessible.
- Conducted regular inspections of facilities to identify and report potential hazards or maintenance issues.
- Trained new staff on facility protocols, promoting adherence to safety standards and operational procedures.
Education
Network Infrastructure Support Specialist - Computer Information Technology
Tennessee College of Applied Technology, McMinnville
McMinnville08.2026
Bachelor of Science - General Education
Motlow State Community College
McMinnville, TN12.2023
Skills
- Equipment installation
- Power tools operation
- Worksite safety
- Customer service
- Troubleshooting skills
- Cable management
- Outdoor installations
Accomplishments
National Technical Honor Society
Certification
Installation Tech Level 1 ESA Certification
Timeline
Installation Technician
Bankpak
04.2026 - 09.2026
Facility Attendant
City Of McMinnville
07.2022 - 04.2026
Network Infrastructure Support Specialist - Computer Information Technology
Tennessee College of Applied Technology, McMinnville
Bachelor of Science - General Education
Motlow State Community College