Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
17
17
years of professional experience
Work History
Present Sales Manager
Leonard Truck Outfitters F/k/a Cook Portable Bldg.
05.2014 - Current
Led targeted marketing efforts that significantly boosted sales across product lines including buildings, trailers, and truck accessories.
Leverages social media platforms, professional networking, and diverse marketing channels to maximize outreach and engagement.
Collaborated with team members to consistently achieve and surpass sales targets.
Improved customer satisfaction by utilizing conflict resolution techniques.
Assess costumer needs and maintain current knowledge of consumer preferences.
Mentored junior staff members in their professional sales development.
Generated repeat business through exceptional customer service.
Increased sales through effective merchandising strategies and targeted promotions.
Monitored sales trends to adjust pricing strategies for optimal profitability.
Manager
Cook Portable Warehouses
05.2014 - 06.2023
- Dealer of the Year for division – 2017, and 2022
- Top 10 dealer out of 66 dealers total in the past 6 years.
- Managed store operations to increase sales while maintaining positive community presence.
- Built rapport with all customers by discussing specific needs and connecting them with the right product.
- Utilized social media and other online marketing tools to drive clients to lot.
- Exceeded sales and made bonuses consistently through excellent service and courteous follow-up after sales.
2014 Mortgage Loan Processor I
Navy Federal Credit Union
12.2012 - 02.2013
- Processed conventional and VA home mortgage loans according to state and federal guidelines.
- Met and exceeded goals set forth by management.
- Provided excellent member service by maintaining contact and good rapport with members through various means of communication.
- Approved documentation to maintain compliance with RESPA and Navy Federal guidelines.
2012 Sales Consultant
AT&T
05.2008 - 05.2012
- Recognized for exceeding add on product sales and consistently receive monthly bonuses based on sales goals and quotas.
- Advised customers in the selection of AT&T telecommunications products and services to fit their individual needs.
- Met monthly sales goals and quotas by selling new products and services.
- Worked to retain current customers while also resolving billing and technical issues.
Education
BA -
University of West Florida
Pensacola, FL
History/Management
Troy State University
Pensacola, FL
Skills
Time management
Customer relations
Goal setting
Exceptional verbal and written communication
Customer relationship management (CRM)
Lead generation
Proficient in MS office and Google Suite
Product knowledge
Sales presentations
Sales strategy development
Sales tracking
New business development
Solution selling
Persuasive negotiations
Marketing research
Territory sales management
Social media savvy
Contact follow-up
Accomplishments
Dealer of the Year for division - 2017, and 2022.
Top 10 dealer for the entire company for past 6 years.
Million dollar sales leaders 2017, 2021, 2022.
Timeline
Present Sales Manager
Leonard Truck Outfitters F/k/a Cook Portable Bldg.