Richard Xiong
Hickory,North Carolina
Summary
Proactive Roll Stand Operator with extensive experience operating various machinery and ensuring safety compliance. Successfully trained new operators and increased product quality through meticulous attention to detail. Expert in machine operation, troubleshooting, and safety protocols, bringing strong problem-solving skills and a collaborative mindset to any team.
Overview
4
4
years of professional experience
Work History
Roll Stand Operator
WestRock
03.2024 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Increased overall product quality through meticulous attention to detail during operation processes.
Online Shopper
Walmart
04.2022 - 03.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Managed returns and exchanges efficiently, maintaining customer loyalty while adhering to company policies.
Sales Associate
Ooma
02.2021 - 12.2022
- Mentored junior sales representatives on best practices for prospecting, closing deals, and building long-lasting client relationships.
- Participated in trade shows, conferences, and other industry events to represent the company and generate new leads.
- Analyzed competitor offerings to identify unique selling points and remain competitive within the market.
- Delivered compelling presentations tailored to individual client needs, effectively communicating product value propositions.
- Implemented effective sales strategies to achieve consistent growth in competitive markets.
Education
Associate of Arts -
Catawba Valley Community College
Hickory, NC05-2019
High School Diploma -
Bunker Hill
Claremont, NC06-2016
Skills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Troubleshooting
- Machine Operation
- Efficient multitasking
- Valid Driver's License
- Heavy Equipment Operation
- Safety Compliance
- Hand and power tools
- Heavy Lifting
Languages
Hmong
Native or Bilingual
Timeline
Roll Stand Operator
WestRock
03.2024 - Current
Online Shopper
Walmart
04.2022 - 03.2024
Sales Associate
Ooma
02.2021 - 12.2022
Associate of Arts -
Catawba Valley Community College
High School Diploma -
Bunker Hill
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