Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Richard Yatteau

Gurnee,IL

Summary

  • Dedicated and driven Senior Project Manager offering 20 + years of multidisciplinary experience managing high-value projects and talented teams. Initiate and develop results-driven, data-focused enterprises for Fortune 100 companies. Dynamic leader and change agent with proven success managing matrixed teams in delivery of innovative solutions. Expert in account management, project lifecycles, and business process outsourcing. Core competencies include:
  • Global Solutions
  • ITSM / Service Delivery
  • Operations Management
  • SaaS Service Catalogs
  • Value Creation
  • Stakeholder Engagement
  • Multimillion-Dollar SLAs

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 26 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Project Manager

Takeda Pharmaceutical (Contract)
02.2023 - Current
  • Deliver Workforce Optimization future state for Takeda’s BioLife business unit
  • Formed team (business & IT) to obtain start-up funds and develop BioLife’s workforce management strategy
  • Conducted stakeholder workshops capturing business requirements for first-ever workforce management ecosystem supporting 220 BioLife plasma collection centers (10,000+ USA employees)
  • Executed and delivered 6-month RFP to recommend top SaaS provider
  • Secured $10MM funding for an 18-month execution / deployment phase.

Program Manager

AbbVie (Contract)
02.2021 - 12.2022
  • Execute PMO strategy delivering AbbVie’s acquisition of Allergan Pharmaceuticals
  • Drove migration strategy delivering AbbVie’s service catalog on ServiceNow
  • Reengineered ITSM practices - consolidated, integrated, transformed user access for 284 Allergan applications
  • Achieved desired outcome 3 months ahead of the Integration Office target deadline
  • Anchored executive task force to stabilize new hire onboarding practices.

Program Manager

Takeda Pharmaceutical (Contract)
11.2017 - 02.2021
  • Deliver Takeda / Shire Integration – lead major IT initiatives in Takeda PMO / Integration Office
  • Spearheaded strategy, business case development, and execution of Takeda’s network buildout ($24MM)
  • Directed execution of 3rd party suppliers in global deployment of SDWAN capability (230 locations)
  • Procured, consolidated and standardized network mgmt
  • Tools / business analytics across enterprise
  • Transitioned local service desks & field service to global MSP
  • Initiated global refresh of Cisco’s wireless infrastructure in 276 business locations.

Senior Project Manager

Rank group (Contract)
03.2017 - 07.2017
  • Organized start-up effort / project charter to deliver Rank's ITSM future state.

Senior Project Manager

The Nielsen Company
10.2013 - 01.2017
  • Led client-facing project teams delivering marketing services and analytics to global CPG companies
  • Introduced revenue-generating services leveraging full SDLC and PMI best practices
  • Implemented data harmonization on global scale by aligning local market data with customer-defined templates measuring market performance - established single repository for global reporting
  • Delivered multimillion-dollar service contracts and implemented performance measurement solutions for high-value clients including Kellogg’s, Mars, Mission Foods, Cascade and Cargill
  • Co-led JV with Diageo for on-premise performance measurement (spirits industry) - revenue gain $10M.

Project Manager

Health Care Services Corporation (contract)
01.2013 - 10.2013
  • Supported delivery of Affordable Care Act by ensuring go-live for web-based healthcare exchanges
  • Managed releases from application development teams spanning multiple technology platforms
  • Executed complex IT development effort to launch three months ahead of president Obama’s ACA deadline
  • Triaged application releases across three technology tracks (MVS, Unix / Oracle, .NET.) Led team-based assessment in daily debriefs to identify root cause and address performance issues.

Project Manager

Abbott Laboratories (contract)
03.2012 - 10.2012
  • Supported preparation for company split
  • Standardized global procurement practices
  • Launched $2M SAP contract management solution (scope, build, execution) across all Abbott divisions
  • Led implementation of third-party web-based spend analytics for $40 billion annual procurement
  • Drove selection of SaaS provider for e-sourcing services.

Project Manager

Ace Hardware (contract)
10.2011 - 03.2012
  • Directed international IT activities to establish global business practices and leverage project management lifecycle
  • Enabled development of ERP solution for supply chain, order/retail, and finance
  • Supported regional headquarters in Shanghai, Dubai, and Panama City
  • Integrated technology vendors in build-out of a global, multimillion-dollar SAP implementation
  • Oversaw vendor accountability to ensure deliverables arrived on time & aligned with ACE quality standards
  • Coordinated testing / validation of vendor solutions with internal stakeholders / business test teams.

Project Consultant

St. Gilbert School
01.2009 - 01.2010
  • Volunteered within the community during economic downturn
  • Redesigned new family sales process
  • Supported direct marketing and web design projects.

Manager, Best Practices & Process Development

Kraft Foods
01.2006 - 01.2008
  • Oversaw company’s largest contract ever implementing a $1.7B IT outsourcing deal including a complete ISO20000 / ITIL certification for supplier’s service delivery
  • Process owner for delivering infrastructure services to business units across 72 countries
  • Forged partnerships with global stakeholders and service delivery teams implementing ITSM
  • Executed global technology transition and transformation program six months ahead of schedule
  • Established governance model – managed issues, kept stakeholders engaged with minimal business disruption
  • Slashed IT project backlog 50% and reduced delivery times 35% by implementing standard service catalog.

Business Systems Manager

Kraft Foods
01.2003 - 01.2006
  • Led effort to align mission critical applications onto company’s WebSphere startup
  • Implemented company’s first ITSM instance (Incident, Problem, Change, Configuration, Request, Release)
  • Initiated adoption of RUP SDLC best practices across application development teams at Kraft USA.

Manager – IT Service Delivery

Kraft Foods
01.1998 - 01.2003
  • Led effort to align mission critical applications onto company’s WebSphere startup
  • Implemented company’s first ITSM instance (Incident, Problem, Change, Configuration, Request, Release)
  • Initiated adoption of RUP SDLC best practices across application development teams at Kraft USA.

Education

BS -

Northern Illinois University

Skills

  • Project Management
  • Problem Solving
  • Team Leader
  • Change Management

Certification

  • ITIL v3 Foundation
  • Project Management Professional (PMP)
  • Agile Project Management
  • Big Data Analytics

Timeline

Project Manager

Takeda Pharmaceutical (Contract)
02.2023 - Current

Program Manager

AbbVie (Contract)
02.2021 - 12.2022

Program Manager

Takeda Pharmaceutical (Contract)
11.2017 - 02.2021

Senior Project Manager

Rank group (Contract)
03.2017 - 07.2017

Senior Project Manager

The Nielsen Company
10.2013 - 01.2017

Project Manager

Health Care Services Corporation (contract)
01.2013 - 10.2013

Project Manager

Abbott Laboratories (contract)
03.2012 - 10.2012

Project Manager

Ace Hardware (contract)
10.2011 - 03.2012

Project Consultant

St. Gilbert School
01.2009 - 01.2010

Manager, Best Practices & Process Development

Kraft Foods
01.2006 - 01.2008

Business Systems Manager

Kraft Foods
01.2003 - 01.2006

Manager – IT Service Delivery

Kraft Foods
01.1998 - 01.2003

BS -

Northern Illinois University

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Richard Yatteau