Serving as an application team lead supervising five analysts and 2 administrative staff via mentoring, build review, providing opportunities for growth, and leading weekly build discussions
1st & 2nd tier support for all enhancement requests, incidents, and technical support for EpicLink, Healthy Planet and Care Everywhere
Serves as a Interoperability architect
Met Medicare Advantage Star target ratings through various workflow and technical implementations (CPT II, Bulk Order, Payer Platform)
Serving as Payer Platform SME for various payers and features
Collaborates with All ISS teams across the enterprise to ensure implementation of strategic projects and goals
COVID-19 Portfolio: Bulk Ordering of vaccines for employees and patients, scheduling tickets, Happy Together Lab mapping of COVID-19 Results, Ambulatory build to support ramp of video visits from 300 visits a year to 3000 a day.
Project Portfolio: Happy Together (Genomics) & Labs (EAP/LRR), Registries, CPT II, Payer Platform, Compass Rose, Full Shift ECR Implementation, My Action Plan, Paging setup via CE ADT Notifications, Care Gap Closure
Emergency Room Registered Nurse
St Davids Healthcare
10.2023 - Current
Educates patients and families on post-discharge care instructions, promoting adherence to prescribed regimens for improved health outcomes at home.
Provides skilled, timely and level-headed emergency response to critically-ill patients.
Administers appropriate medications and treatments, ensuring accurate dosage and timely delivery for improved patient health.
Enhances patient care by conducting thorough assessments and promptly addressing critical needs.
Actively participates in monthly Clinical Informatics workgroup to provide feedback and suggestions for improving EHR/Clinical workflows
Collaborates with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Nurse Extern - Cardiac Step Down Telemetry Unit
St. Davids South Austin
07.2021 - 08.2022
EHR Application Specialist II - Rapid Cycle Deployment
Loma Linda Medical Center
03.2016 - 02.2019
Liaison between managed services analysts(consultants) and community connect operational leadership
Reviewed build and mentored managed services and LLUH Ambulatory & eHealth Analysts
Epic 2015,2017, and 2018 Project Lead/Upgrade builder for Ambulatory/eHealth
MyChart/Link Portfolio: MYC Spanish, Push Notifications, Direct Scheduling, Open Scheduling, Instant Activation, Custom ticklers, eCheck-In, Video Visits, e-Visits, MyChart SMS, Scheduling Tickets, MyChart Web server build, EpicCare Link Site build/web server maintenance
Interoperability Portfolio: Carequality implementation, eHealth Exchange, Happy Together Encounters/Labs, Direct Messaging, Social Security Admin implementation, managing Quest/Labcorp Interface updates & issues
Master of Science - Integrated Healthcare Management
Western Governors University
Salt Lake City
2017
Bachelor of Science - Health Informatics
Western Governors University
Salt Lake, Utah
2016
Certification
Registered Nurse TX - 1116634
Registered Nurse CA - 95376121
TNCC/ENPC - Trauma Certifications
ACLS/PALS/BLS Certifications
Certified Professional In Health Informatics (CPHI)
EpicCare Ambulatory
Epic Healthy Planet
Epic Care Everywhere
Epic MyChart
Epic Link
Epic Bridges
Epic Security
Registered Health Information Administrator (RHIA-Inactive)
CPHIMS (Inactive)
Volunteer Projects
Admin/Moderator of the WGU Prelicensure Facebook Group - Providing 1on1 tutoring, mentoring, advice, for Alumni students, prospective, and current students. Current membership of the group is 6000 + Members
Timeline
Emergency Room Registered Nurse
St Davids Healthcare
10.2023 - Current
Nurse Extern - Cardiac Step Down Telemetry Unit
St. Davids South Austin
07.2021 - 08.2022
Clinical Applications Professional 5
UCLA Health
02.2019 - Current
EHR Application Specialist II - Rapid Cycle Deployment
Loma Linda Medical Center
03.2016 - 02.2019
Clinical Informatics Analyst
Molina Healthcare
06.2014 - 03.2016
Lead Pharmacy Technician
Kaiser Permanente
08.2011 - 04.2014
Inpatient Pharmacy Technician
Arrowhead Regional Medical Center
10.2010 - 10.2011
Bachelor of Science - Nursing
Western Governors University
Master of Science - Integrated Healthcare Management