Richard Yi
Havertown,PA
Overview
8
8
years of professional experience
1
1
Certification
Work History
Procurement Analyst
Culture Kicks LLC
Fort Washington, PA
03.2022 - 12.2024
- Collaborated with operations teams and vendors to ensure the timely delivery of products and services.
- Attended weekly team meetings to review performance goals and objectives.
- Working with finance and operations teams to predict future procurement needs, and align budgets accordingly.
- Analyze purchasing trends, supplier costs, and market trends to identify cost-saving opportunities.
- Assist in developing procurement strategies by evaluating new suppliers and alternative sourcing options.
- Built relationships with peers and upper management to drive team success.
Customer Service Representative
Manoa Diner
Havertown, PA
06.2018 - 12.2021
- Managed customer complaints and resolved issues quickly, maintaining a high level of satisfaction and loyalty.
- Oversaw daily front-of-house operations, managing inventory to ensure smooth operations.
- Ensured adherence to health and safety standards, including food safety regulations, and cleanliness protocols.
- Fostered a positive dining experience by greeting customers, handling inquiries, and recommending menu items.
- Conferred with customers by telephone or in person to provide information about products or services
Floor Manager
A.C. Moore
Broomall, PA
06.2017 - 10.2017
- Operated cash registers and POS systems to efficiently process transactions, returns, and exchanges.
- Handled customer complaints and concerns professionally, providing solutions to enhance their shopping experience.
- Collaborated with team members and management to meet daily sales goals and improve store performance.
- Issued receipts, refunds, credits, or change due to customers.
Promoted high customer satisfaction by resolving problems.
Education
BBA - Business Administration
Bloomsburg University of Pennsylvania
Bloomsburg, PA01-2022
High School Diploma -
Haverford High School
Havertown, PA06-2017
Skills
- Robust understanding of the Securities market
- Advanced Proficiency in Microsoft Excel
- Excellent client relationship management and service
- Inventory Management and Strategic Negotiation
Certification
- Securities Industry Essentials (SIE) Certification - February, 2025
- Series 63 License (Uniform Securities Agent State Law) - March, 2025
- Motor Salesperson License
Leadership & Affiliations
Kappa Sigma Fraternity International
Community Service Chair
- Scheduled and curated all community service events for the chapter
- Implemented strategies to improve financial stability for fundraising efforts
- Managed chapter budget, financial planning and fiscal year oversight for events
Languages
Korean
Native/ Bilingual
Spanish
Limited
Timeline
Procurement Analyst
Culture Kicks LLC
03.2022 - 12.2024
Customer Service Representative
Manoa Diner
06.2018 - 12.2021
Floor Manager
A.C. Moore
06.2017 - 10.2017
BBA - Business Administration
Bloomsburg University of Pennsylvania
High School Diploma -
Haverford High School