Richard Zaletel
Metuchen,NJ
Summary
Results-driven Network Engineer with 7 years of expertise deploying and maintaining LAN and WAN infrastructure. Dedicated technology professional with strong track record of accurately conducting system repairs and troubleshooting. Offering exemplary planning, project management and communication talents.
Overview
6
6
years of professional experience
1
1
Certification
Work History
OSP Network Engineer
Pearce Services
11.2017 - Current
- Initiated and executed quality control protocols that contributed to a 20% decrease in production defects, demonstrating skills in planning, designing, and ensuring network reliability, directly applicable to managing IT Infrastructure
- Managed a team of 5 network engineers, emphasizing communication, continuous training and performance enhancement
- Conducted thorough audits and inspections of OSP Network materials and IT infrastructure
- Collaborated with various technical teams to analyze customer feedback and implement corrective actions, increasing customer satisfaction
- Streamlined system administration processes through automation and deployment of centralized management tools, leading to a 30% increase in operational efficiency
- Led engineering teams in the design of complex technical fiber networks, achieving a 40% reduction in resolution time and enhanced customer satisfaction
- My role involved extensive collaboration with cross-functional teams, such as County and State permitting, which involved liaising with vendors and other IT teams to troubleshoot technical issues and ensure effective service delivery
- Participated in the deployment and configuration of critical operational infrastructure, including UPS and PDUs design, maintaining hardware inventory, and ensuring operational conditions of environmental control units.
- Led team development and assisted in project management coordination.
- Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
- Troubleshot complex multi-vendor network service provider issues.
Education
Bachelor of Science - Computer Science
05.2020
Skills
- Quality Assurance
- Network Administration
- Network Implementation
- Fiber Optics and Wiring
- Experienced
- Detail-oriented
- Analytical
- Effective communicator
- Quality-focused
- System Administration
- Technical skills
- Problem-solving
- Communication
- Time management
Certification
11/2023, COMP001022366486, CompTIA A
Web
https://www.linkedin.com/in/richard-zaletel/
Personal Information
Date of Birth: 05/05/YY
Timeline
OSP Network Engineer - Pearce Services
11.2017 - Current
Rutgers University - Bachelor of Science, Computer Science
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