Richard Zegarrundo

Scaled Agile Framework Scrum Coach for IIoT, Connected Worker, and Extended Reality

• Maintained 95% flow predictability by managing Agile scrum events for multiple Operational Technology products.
• Organized collaborative workshops to ensure high-quality data and comprehensive instructions in work items during planning activities.
• Optimized cycle and lead times by implementing feedback-driven practices during retrospectives, System Demos, and PI lookback sessions.
• Conducted Virtual Reality demonstrations for various business units, delivering practical safety training solutions.
• Engaged in community outreach program at a local elementary school, garnering attention from a CBS affiliate.
• Collaborated with downstream refineries in El Segundo, California to implement monitoring sensors for roof tilt, air quality, noise levels, and valves.
• Served as a mentor within the Chevron Scrum Master Guild, promoting new Scaled Agile best practices.

Program Manager for Energy Components Enhancement

• Executed upgrades within TietoEvry's Energy Components involving two SAAS projects utilizing AWS, aligning with Chevron’s cloud objectives for 2019.
• Facilitated timely transition of service level agreements to AWS cloud, safeguarding $1 million in potential penalties.

Service Manager for Chevron Upstream Information Technology

• Guaranteed consistent application uptime exceeding 95% in line with service level agreements.
• Implemented compliance measures for third-party SLAs across on-premise and SAAS platforms, driving a cost savings of $150K.
• Executed regular risk evaluations to address potential security breaches and secured high audit results.
• Enhanced business continuity and disaster recovery planning with vital functional application testing maintaining 100% uptime during Hurricane Harvey in 2017.
• Achieved 15% cost savings in the 2017 IT Recovery Bill Plan by renegotiating third-party licenses and labor contracts.
• Enhanced data accuracy in billing systems, facilitating recovery of $100K for Chevron business units.
• Reviewed managed service contractors to streamline and unify contracts. The effort saved the Upstream IT Applications group $3 million over a 3-year period
• Decommissioned low-value assets within Facilities Engineering, achieving $140K in cost savings.

IT Project Manager for the repatriation of Indonesian data and core samples

• Coordinated project teams and collaborated with Indonesian authorities to locate relevant geological samples, documentation, and tape media.
• Engaged subject matter experts to reduce liability from external vendors and the Indonesian government.
• Secured $1.5 million for the transport of 190,000 data items and 10,000 core samples by coordinating inspections.
• Collaborated with vendors like Iron Mountain and Recall to manage logistics operations.
• Coordinated logistics to maximize utilization of over twenty 40-foot containers within a strict 4-month timeframe.

IT Project Manager leading HPC infrastructure migration to a 200,000-square-foot data center in Northwest San Antonio

• Coordinated with Earth Science, Upstream Application Operations, and Business Continuity stakeholders to establish migration schedules and comprehensive work plans.
• Successfully migrated HPC tasks from leased facilities within schedule, reducing lease costs by $100K per month.

Managed Smart Card authentication upgrade to replace end-of-life badge system ($4.5MM budget)

• Collaborated with IT business units and C-Suite representatives to mitigate procedural risks during deployment of 90,000 SmartCards across six continents.
• Maintained financial efficiency with total expenditure under 20% of the planned budget.
• Led execution of design, deployment, and close-out stages in CPDEP process for a $1.8MM Citrix XenApp 4.5 Server upgrade effort.
• Completed decommissioning process for 65% of outdated applications in accordance with Application Rationalization initiative.

Windows OS, Web, and Citrix Server Administrator

• Delivered application integration and third-level support for 1000+ Windows and Citrix servers.
• Contributed to 99.4% overall server availability
• Held esteemed membership in Chevron's technical control review board due to expertise in Server security.
• Developed server guidelines aligning with SOX requirements to support validation testing.
• Met deadlines for all required server hardening assessments, earning ready status from auditors.
• Delivered Citrix solutions to IT managers across Chevron's upstream, midstream, and downstream sectors.
• Facilitated remote access for 13K users to IT applications through optimized use of Citrix systems.