Richard Abreu
Milton,FL
Summary
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Automotive Sales Professional
Headquarter Hyundai
07.2021 - 03.2024
- Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements
- Used consultative sales process to match customers with vehicles suiting their needs
- Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives and explained costs associated with purchase
- Researched new automotive releases to maintain knowledge on new products and trends
- Informed customers on associated dealer services and products such as extended warranties
- Followed up and responded to warm Internet leads and customer questions on vehicle availability, price, and options; field inquiries from Auto Trader, TrueCar, and Edmunds websites
- Interviewed prospective customers to identify purchasing needs and articulate vehicle value and benefits
- Scheduled prospective customer appointments to direct sales traffic to dealerships
- Investigated and resolved grievances from existing and prospective customers, and forwarded unresolved complaints to designated departments for additional investigation
- Maintained currency on industry trends, new and pre-owned vehicle inventories, and individual vehicle features.
- Enhanced customer satisfaction through personalized service and diligent followup.
- Increased dealership sales by developing and maintaining strong relationships with clients.
- Increased business [Number]% in single quarter.
Automotive Sales Professional
Delray Hyundai
05.2019 - 03.2020
- Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements
- Used consultative sales process to match customers with vehicles suiting their needs
- Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives and explained costs associated with purchase
- Researched new automotive releases to maintain knowledge on new products and trends
- Informed customers on associated dealer services and products such as extended warranties
- Followed up and responded to warm Internet leads and customer questions on vehicle availability, price, and options; field inquiries from AutoTrader, TrueCar, and Edmunds websites
- Interviewed prospective customers to identify purchasing needs and articulate vehicle value and benefits
- Scheduled prospective customer appointments to direct sales traffic to dealerships
- Investigated and resolved grievances from existing and prospective customers, and forwarded unresolved complaints to designated departments for additional investigation
- Maintained currency on industry trends, new and pre-owned vehicle inventories, and individual vehicle features.
Automotive Sales Professional
Orlando Hyundai
12.2018 - 04.2019
- Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements
- Used consultative sales process to match customers with vehicles suiting their needs
- Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives and explained costs associated with purchase
- Researched new automotive releases to maintain knowledge on new products and trends
- Informed customers on associated dealer services and products such as extended warranties
- Followed up and responded to warm Internet leads and customer questions on vehicle availability, price, and options; field inquiries from Auto Trader, TrueCar, and Edmunds websites
- Interviewed prospective customers to identify purchasing needs and articulate vehicle value and benefits
- Scheduled prospective customer appointments to direct sales traffic to dealerships
- Investigated and resolved grievances from existing and prospective customers, and forwarded unresolved complaints to designated departments for additional investigation
- Maintained currency on industry trends, new and pre-owned vehicle inventories, and individual vehicle features.
Automotive Sales Professional
Deland Hyundai
07.2018 - 11.2018
- Greeted and actively listened to customers to uncover purchasing needs and provide recommendations based on automotive requirements
- Used consultative sales process to match customers with vehicles suiting their needs
- Demonstrated vehicle functionality and explained options, accompanied prospective customers on test drives and explained costs associated with purchase
- Researched new automotive releases to maintain knowledge on new products and trends
- Informed customers on associated dealer services and products such as extended warranties
- Followed up and responded to warm Internet leads and customer questions on vehicle availability, price, and options; field inquiries from AutoTrader, TrueCar, and Edmunds websites
- Interviewed prospective customers to identify purchasing needs and articulate vehicle value and benefits
- Scheduled prospective customer appointments to direct sales traffic to dealerships
- Investigated and resolved grievances from existing and prospective customers, and forwarded unresolved complaints to designated departments for additional investigation
- Maintained currency on industry trends, new and pre-owned vehicle inventories, and individual vehicle features.
Education
High School Diploma -
LIC HIGH SCHOOL
Queens, NY06.2014
Skills
- Upselling and Cross Selling
- Performance Tracking
- Sales strategy development
- Data-driven decision-making
- Adaptability to Change
- Strong negotiation skills
- CRM Software Usage
- Issue Resolution
- Sales process optimization
- Professional Appearance
References
Available upon request.
Certification
- [Hyundai Certification] Training - [8 Years]
- [Genesis Certification] Training - [8 Years]
Languages
Spanish
Full Professional
Timeline
Automotive Sales Professional
Headquarter Hyundai
07.2021 - 03.2024
Automotive Sales Professional
Delray Hyundai
05.2019 - 03.2020
Automotive Sales Professional
Orlando Hyundai
12.2018 - 04.2019
Automotive Sales Professional
Deland Hyundai
07.2018 - 11.2018
High School Diploma -
LIC HIGH SCHOOL
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