RICHARD B. GALLAGHER
Marketing Representative
South Weymouth,MA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Retail Marketing Representative
Crossmark Retail Services
04.2024 - Current
- Communicated with suppliers efficiently to secure best prices on promotional materials while maintaining quality standards.
- Increased overall revenue by upselling products and introducing customers to new merchandise.
- Utilized social media platforms effectively for online promotions, reaching a wider audience of potential customers.
- Strengthened customer relationships with personalized service, contributing to a loyal clientele base.
Senior Government Buyer
Noble
12.2013 - 09.2022
- Conducted regular account reviews to identify areas of improvement, ensuring continued growth and success within the US Department of Defense
- Monitored contract compliance, addressing any issues promptly and maintaining positive relationships with clients.
- Negotiated favorable pricing and terms on contract agreements for both the company and client, fostering mutual success.
- Managed high-value government accounts, resulting in stronger relationships and increased revenue.
- Achieved increased client satisfaction by delivering customized presentations and proposals tailored to government requirements.
- Implemented innovative marketing strategies targeting specific government sectors, resulting in increased brand awareness among potential clients.
- Developed a deep understanding of the unique needs of each government agency, customizing account management strategies accordingly.
- Provide customer service support with order confirmations, product availability, problem resolution, product expertise, order tracking, backorders, and warranty information
- Expediting orders and coordinating with logistics suppliers for delivery of urgent orders
- Build and create relationships with vendors for best pricing and to increase close ratio on bids
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Assisted in preparing thorough responses to RFPs/RFQs from federal agencies, contributing significantly towards winning several lucrative contracts.
Marketing Executive
Sysco Boston LLC
12.2011 - 11.2013
- Managed and grew a portfolio within the southeast territory of Massachusetts
- Prospected, built, and closed an extensive pipeline of warm and cold leads through effective sales strategies and hunting
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Launched marketing activities for new product lines and market penetration.
- Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
Regional New Business Developer
Aramark Uniform & Career Apparel, LLC
07.2007 - 12.2011
- Spearheaded new business growth for New England Region: ME, NH, MA, RI, NY, and NJ
- Managed approximately 70 incoming calls, emails and faxes per day from customers.'Created, implemented, and monitored all the sales strategies for Regional Market Center divisions while conducting training seminars and sales support for all territory Account Executives
- Visited prospects on location to build relationships and brand presence throughout the Region
- Streamlined sales processes for increased efficiency through the implementation of CRM systems and sales forecasting tools.
- Generated new business opportunities by identifying and targeting potential clients in various industries.
- Enhanced company visibility within the industry by attending trade shows, networking events, and forging partnerships with complementary businesses.
- Established long-lasting relationships with key decision-makers within target organizations using effective networking techniques.
Education
Bachelors of Arts - Business Communications, Public Relations
Bridgewater University
Bridgewater, MA2001
Skills
- MS Office (Word, Excel, PowerPoint, Access, Outlook),
- Expert in Salesforce and Netsuite Business Software Systems
- Soft skills: Self-starter, ability to work independently or with a team, go out of my comfort zone to
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
- Calm under pressure
- Attention to detail
- Customer service
- Dependable and responsible
- Excellent communication
- Organizational skills
- Active listening
- Problem-solving
Timeline
Retail Marketing Representative
Crossmark Retail Services
04.2024 - Current
Senior Government Buyer
Noble
12.2013 - 09.2022
Marketing Executive
Sysco Boston LLC
12.2011 - 11.2013
Regional New Business Developer
Aramark Uniform & Career Apparel, LLC
07.2007 - 12.2011
Bachelors of Arts - Business Communications, Public Relations
Bridgewater University
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