Richard Benjamin Summers
Henderson,KY
Summary
I am ready to take on a challenge. I'd love to find a differ career path that allows me to use my gift of gab. Coming up with solutions for customers while truly uncovering their needs in less than ideal economic times sounds rewarding in itself. While I understand the importance of accountability, i look forward to finding a team to be apart of and grow and learn from each other. Its important to me to always be flexible enough to learn and grow in knowledge and skill.
Overview
11
11
years of professional experience
Work History
Finisher
Gibbs Die Casting
2023.06 - Current
- Provided guidance, assistance and training to employees when needed.
- Verified finishing met established standards for color and metallic.
Digital Team Lead
Walmart
2012.03 - 2023.05
- Furnished feedback to associates on opportunities to enhance services provided to client.
- Assessed team members' performance and provided motivational support.
- Monitored client interactions utilizing quality monitoring system.
- Utilized sound judgment to escalate client issues that required intervention.
- Resolved staff conflicts and identified potential areas of improvement.
Education
High School Diploma -
Coalfield School
Coalfield, TN05.2008
Skills
- Communication Skills
- Customer Service
- Computer Skills
- Decision-Making
- Training and Development
Timeline
Finisher
Gibbs Die Casting
2023.06 - Current
Digital Team Lead
Walmart
2012.03 - 2023.05
High School Diploma -
Coalfield School
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