Richard Miles
DeSoto
Summary
I am a hard worker, and someone who is both comfortable in chaos and adaptable to high stress/high pressure environments. I'm a quick learner and a value add to the company with a strong focus on leading by example and open communication.
Professional operator skilled in various tasks, prepared for this role with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and consistently deliver high-quality outcomes. Expertise includes machinery operation, troubleshooting, safety protocols, and efficient workflow management. Reliable and flexible, able to support team goals and drive success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Multi Skilled Operator
Salute Mission Inc.
07.2023 - Current
- Assisting in the constant upkeep of all critical infrastructure (Thermal Management, HVAC, and Electrical) for a data center
- Installing and powering up new racks, as well as decommissioning old racks
- Cleaning and maintaining chillers and cooling towers
- Operation as a 24/7/365 response team, monitoring the BMS system, as well as providing local support as problems arise
- Maintaining strong communication skills as well as strong time management
- Complete work orders in a timely manner and problem solve for road blocks as needed
- Reduced downtime with proactive preventative maintenance and timely repairs for all machinery utilized.
- Performed routine inspections of heavy equipment to identify potential hazards or malfunctions before they escalated into bigger problems.
- Maintained open lines of communication with team members throughout the entire project lifecycle to foster collaboration and eliminate miscommunications that could lead to delays or errors.
- Supported supervisors in developing schedules and allocating resources efficiently to meet project deadlines consistently.
- Exceeded client expectations by consistently delivering high-quality work within established timeframes.
- Enhanced job site safety by adhering to strict safety protocols and industry regulations during equipment operation.
- Assisted in training new operators, providing guidance on proper machinery usage, safety practices, and company procedures.
- Worked outside in all weather conditions.
- Used problem-solving and issue-resolution skills to promptly and successfully address project problems.
- Performed general equipment maintenance and repair to minimize downtime.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Electrical Apprentice
GCATS
10.2022 - 07.2023
- I work on the Low Voltage/ Data and Fiber Optics side of the telecoms company
- Run, install conduit, bend and route pipe, and pull fiber optics, and data cable
- Operated hand and power tools for essential electrical tasks.
- Assisted senior electricians with complex installations to gain practical experience.
- Monitored job site for hazards, complying with safety regulations.
- Terminated wiring and connected circuits with correct techniques.
- Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
- Contributed to a positive work environment by maintaining professionalism and adhering to company policies at all times.
- Minimized errors during installations by carefully double-checking measurements and calculations before proceeding with tasks.
Installer
FASHION GLASS AND MIRROR
01.2021 - 10.2022
- To ensure safe and proper installation of tempered glass shower enclosures
- Completed installations by following manufacturer guidelines and safety protocols.
- Resolved installation challenges by troubleshooting technical issues on-site.
- Maintained tools and equipment, ensuring readiness for upcoming installation assignments.
- Installed equipment by adhering to technical specifications and project requirements.
- Operated tools, equipment, and machinery according to safety standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
Material Handler/Forklift Operator
Univar Solutions
09.2018 - 04.2020
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Handled custom blend requests per the utilization of SOP build sheets.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
CSA
Jiffy Lube Oil Change Center
08.2017 - 09.2018
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Assisted team members in training, cross-trained in every position available.
- Conducted client and market surveys to identify areas of improvement.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Investigated and resolved customer inquiries and complaints quickly.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained up-to-date knowledge of product and service changes.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Handled cash transactions accurately while adhering to company security protocols for loss prevention measures.
- Maintained a clean and organized store environment for optimal customer experience.
- Balanced multiple priorities during peak times while maintaining composure under pressure situations.
Lawn Maintenance Worker
City of Waxahachie
03.2017 - 08.2017
- To maintain the care of the Cemetery grounds, and to ensure all machinery was functional and well maintained
- Operated various lawn care equipment, including mowers and trimmers.
- Cleared debris and leaves from walkways and flower beds.
- Applied fertilizers and pesticides as needed to promote healthy lawns.
- Mowed lawns and trimmed edges to maintain neat appearance.
- Contributed to a positive work environment by maintaining a professional attitude and collaborating effectively with team members.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Warehouse Worker
Walgreens
11.2016 - 03.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Education
High school diploma -
Waxahachie High School
Waxahachie, TX06.2016
Skills
- Machine operation
- Operational excellence
- Adaptive learning
- Deadline management
- Strong work ethic
- Punctual and reliable
- Cross-functional communications
- Safety compliance
- Continuous improvement
- Facility maintenance
- Efficient multitasking
- Valid Driver's license
Certification
- Occupational Safety & Health Administration (OSHA) 10-Hour Certification - OSHA.
- CPR, and AED Certification - American Red Cross or American Heart Association.
- Texas Driver's License
- Forklift Certification
- Boom Lift Certification, United Rentals, 08/23
- Sisscor Lift Certification, United Rentals, 08/23
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
Forklift safety, Proficient, 04/01/20, Best practices and safety hazards in forklift operation
Timeline
Multi Skilled Operator
Salute Mission Inc.
07.2023 - Current
Electrical Apprentice
GCATS
10.2022 - 07.2023
Installer
FASHION GLASS AND MIRROR
01.2021 - 10.2022
Material Handler/Forklift Operator
Univar Solutions
09.2018 - 04.2020
CSA
Jiffy Lube Oil Change Center
08.2017 - 09.2018
Lawn Maintenance Worker
City of Waxahachie
03.2017 - 08.2017
Warehouse Worker
Walgreens
11.2016 - 03.2017
- Occupational Safety & Health Administration (OSHA) 10-Hour Certification - OSHA.
- CPR, and AED Certification - American Red Cross or American Heart Association.
- Texas Driver's License
- Forklift Certification
- Boom Lift Certification, United Rentals, 08/23
- Sisscor Lift Certification, United Rentals, 08/23
High school diploma -
Waxahachie High School
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