Richard Canal Tinius
Salesperson/Actor
Sautee Nacoochee,GA
Summary
Highly motivated Sales Associate with customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
9
9
years of professional experience
Work History
TikTok Live Sales Associate
GrowMesh
01.2024 - Current
- Managed and conducted engaging live streaming sessions on TikTok to promote and sell hydroponic gardens, consistently achieving sales targets.
- Interacted with viewers in real time, answering questions, demonstrating products, highlighting current promotional offerings, and fostering a positive shopping experience to drive customer satisfaction and loyalty.
- Maintained product knowledge and stayed updated on industry trends to effectively communicate features, benefits, and promotions during live broadcasts, contributing to a dynamic and successful sales environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
Sheilah's Market
07.2023 - 12.2023
- Boosted customer satisfaction levels through exceptional service and friendly conversation, addressing concerns promptly, and providing a welcoming store environment.
- Developed loyal customer base through consistent high-quality food and art offerings and excellent customer service.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Prioritized helping customers over completing other routine tasks in store.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeled items, and shelved new products in visually appealing and organized displays for optimal sales promotions.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Voice Actor
Self-employed
01.2016 - Current
- Supported corporate training initiatives by lending voice talents to e-learning modules, tutorials, and explainer videos.
- Maintained a well-organized home studio setup for efficient remote work capabilities when needed by clients or collaborators.
- Successfully managed multiple projects simultaneously by prioritizing tasks effectively according to deadlines and client needs.
- Received positive feedback from clients, leading to increased job opportunities and referrals within the industry.
- Delivered exceptional performances, consistently meeting project deadlines and exceeding client expectations.
- Participated in regular training sessions, continuously improving vocal range and acting skills for diverse roles.
- Mastered multiple accents and dialects, enabling greater versatility in casting options for both domestic and international projects.
Drama Facilitator
Sidney Corob House
01.2020 - 05.2020
- Designed community theater project with Jewish elderly residents to nurture a sense of belonging despite isolation during COVID-19.
- Collaborated with fellow facilitators to design comprehensive drama programs, ensuring skillset development and progression.
- Enhanced student engagement by incorporating interactive theater exercises in drama workshops.
- Boosted participant confidence through improvisation activities and constructive feedback sessions.
Drama Facilitator
Chickenshed Kensington & Chelsea
01.2020 - 05.2020
- Assisted over 40 participants in 2 community theater programs to devise plays focused on young people’s feelings about the impact of climate change.
- Assisted participants with autism, cerebral palsy, and Down syndrome.
- Adapted instruction to meet individual student needs to differentiate instruction to meet diverse learning needs and abilities.
- Planned and delivered lessons to teach classes in arts to engage and educate students.
- Created supportive and inclusive learning environments to foster positive classrooms that support student growth and learning.
- Organized successful public performances showcasing students'' dramatic talents and progress throughout the course.
Assistant Tour Manager
Little Angel Theater
01.2020 - 12.2020
- Researched content for puppet company’s BIPOC / BAME inclusion training program about Black women in science.
- Coordinated virtual and in-person school performances across and beyond Greater London during COVID-19.
Outreach Assistant
Dramatic Need
08.2021 - 12.2021
- Designed periodic surveys for an international performing arts NGO.
- Measured qualitative and quantitative data about the demographics & experiences of youth participants and volunteers in Rwanda and South Africa.
- Collected and analyzed data on outreach efforts and their effectiveness.
- Supported the outreach team with administrative tasks and logistics.
- Liaised with trustees in London, Kigali, and Johannesburg.
Research Assistant
Sala Beckett
05.2021 - 07.2021
- Discovered, digitized, and cataloged new plays and playwrights for an experimental theater company’s season.
- Translated synopses, databases, and website from Spanish to English.
- Assisted theatre director in a week-long actor’s workshop
- Performed statistical, qualitative, and quantitative analysis.
- Organized research materials, maintaining a well-ordered workspace conducive to productivity.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Host
Camino UK
08.2018 - 10.2019
- Kept up-to-date with Spanish cuisine and trends in the wine and sherry industries.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Provided exceptional customer service by facilitating positive first impressions upon arrival, efficiently seating and accommodating special arrangement requests, attentively listening to guest needs, and promptly addressing any concerns or issues.
- Answered customer questions in person and on the phone about hours, seating, wait times, and menu information.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
Education
Master of Arts - Applied Theater
Central School of Speech And Drama
London, UK 05.2001 -
Master of Science - Violence, Conflict, And Development
SOAS
London, UK 05.2001 -
Bachelor of Arts - International Human Rights
Regent's University London
London, UK 05.2001 -
Bachelor of Arts - Theater
Emerson College
Boston, MA 05.2001 -
High School Diploma - High School
Phillips Exeter Academy
Exeter, NH 05.2001 -
Skills
Product Sales
Customer Service
Customer Needs Assessment
Teamwork and Collaboration
Listening Skills
Upselling
Payment Processing
Relationship Building
Problem-solving skills
Sales expertise
Excellent people skills
Verbal/written communication
Languages
Spanish
Native or Bilingual
Timeline
TikTok Live Sales Associate
GrowMesh
01.2024 - Current
Sales Associate
Sheilah's Market
07.2023 - 12.2023
Outreach Assistant
Dramatic Need
08.2021 - 12.2021
Research Assistant
Sala Beckett
05.2021 - 07.2021
Drama Facilitator
Sidney Corob House
01.2020 - 05.2020
Drama Facilitator
Chickenshed Kensington & Chelsea
01.2020 - 05.2020
Assistant Tour Manager
Little Angel Theater
01.2020 - 12.2020
Host
Camino UK
08.2018 - 10.2019
Voice Actor
Self-employed
01.2016 - Current
Master of Arts - Applied Theater
Central School of Speech And Drama
05.2001 -
Master of Science - Violence, Conflict, And Development
SOAS
05.2001 -
Bachelor of Arts - International Human Rights
Regent's University London
05.2001 -
Bachelor of Arts - Theater
Emerson College
05.2001 -
High School Diploma - High School
Phillips Exeter Academy
05.2001 -
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