Richard (Clay) Maxon
Saint Paul,MN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Self Employed
East Side Handyman
Saint Paul, MN
06.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at renovation and repair.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Technician and Router
Comcast
Woodbury, MN
11.2005 - 03.2019
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Business Owner
A&B Communications, Inc.
Ankeny, IA
03.2005 - 06.2006
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Trained and motivated employees to perform daily business functions.
- Developed a high-performing team through effective recruitment, training, and performance management.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
Education
No Degree - Music Education
Black Hills State College
Spearfish, SDNo Degree - Computer Programming And Accounting
Mary College
Bismarck, NDHigh School Diploma -
Vermillion High School
Vermillion, SD05-1984
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Critical Thinking
- Organizational Skills
- Active Listening
- Problem resolution
Timeline
Self Employed
East Side Handyman
06.2020 - Current
Technician and Router
Comcast
11.2005 - 03.2019
Business Owner
A&B Communications, Inc.
03.2005 - 06.2006
No Degree - Music Education
Black Hills State College
No Degree - Computer Programming And Accounting
Mary College
High School Diploma -
Vermillion High School