Richard (Drew) Russo
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Online Personal Shopper
Stop and Shop Supermarket
05.2024 - 08.2024
- Contributed to team-oriented success through effective communication, coordination, and problem-solving skills.
- Achieved high accuracy rates with effective time management strategies when fulfilling multiple simultaneous orders.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Provided order updates and addressed any customer questions via department phone, while also bringing customer groceries to their vehicles during pickup.
- Volunteered to work overtime especially during busy periods to help manage rapid order capacity, ensuring punctual and accurate order fulfillment in periods of understaffing.
Cashier/Customer Service Clerk
Roche Brothers Supermarkets
06.2019 - 08.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted customers by carefully bagging groceries and offering support with loading their purchases into vehicles, ensuring a friendly and efficient shopping experience.
Education
Bachelor of Science - Accounting
Seton Hall University
South Orange, NJ05-2026
Skills
- Reliable and proactive
- Maintaining strong work ethic
- Effective communicator
- Driven to meet necessary deadlines
- Familiar with managing responsibilities and multitasking
- Determined to overcome challenges and reach solutions
- Being versatile and flexible in situations of change
Accomplishments
Successful completion of the Stillman School of Business Sophomore Assessment
Timeline
Online Personal Shopper
Stop and Shop Supermarket
05.2024 - 08.2024
Cashier/Customer Service Clerk
Roche Brothers Supermarkets
06.2019 - 08.2023
Bachelor of Science - Accounting
Seton Hall University
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