Richard E. Arnold
Upper Marlboro,MD
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Forward-thinking Assistant Director generates high-quality work. Leverages tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving skills. Multi-talented Assistant Director focused on streamlining operations and increasing team productivity. Fully versed in office functions to meet deadlines. Mentors and coaches staff to optimal levels of productivity and leadership.
Overview
28
28
years of professional experience
Work History
Assistant Director for Training
Social Education Research & Development
Washington, DC
04.2014 - 08.2022
- Developed training materials and documents such as manuals, handouts, exercises and facilitator guides.
- Coordinated with subject matter experts to develop effective training content.
- Conducted needs assessments to identify gaps in employees' skills and knowledge.
Administrative Officer
Tech 24 Construction
Vienna, VA
01.2009 - 07.2014
- Organized and maintained filing systems for confidential documents, correspondence, and reports.
- Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
- Coordinated travel arrangements, including flights, hotels, car rental reservations, and ground transportation.\
- Input all account apaybles and receivables , maintained data for all company inventory.
Administrative Assistant
U.S. Department of State
Washington, DC
02.1995 - 06.2009
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Served as Editor for U.S. State Department Newsletter.
Education
Associate of Science - Public Administration And Services
Bowie State University
Bowie, MD05-1973
Skills
Procedure Development
- Personnel Management
- Credit and collections
- Records Management
- Training and coaching
- Document Control
- Human Resources Support
- Office Management
- Strategic Planning
Accomplishments
- Unsung Hero Award , U.S Secretary of State
Languages
American Sign Language
Limited
Timeline
Assistant Director for Training
Social Education Research & Development
04.2014 - 08.2022
Administrative Officer
Tech 24 Construction
01.2009 - 07.2014
Administrative Assistant
U.S. Department of State
02.1995 - 06.2009
Associate of Science - Public Administration And Services
Bowie State University
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