Richard E Cormier III
Sebring,FL
Summary
PROFESSIONAL SUMMARY Highly motivated professional with 15 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Insurance Agency Owner
Cormier Insurance Group Inc
Sebring, FL
07.2013 - 10.2023
- Created and implemented strategies for increasing customer base, developing relationships with existing customers, and expanding the agency's market share.
- Developed and maintained a thorough understanding of company products, services, policies, procedures and regulations.
- Conducted in-depth research on competitive insurance markets to identify opportunities for growth.
- Analyzed data from various sources such as surveys or industry trends reports to identify areas of improvement within the agency's operations.
- Participated in industry conferences or seminars to stay abreast of current trends in the field of insurance.
- Utilized specialized software programs for tracking policy renewals or generating quotes for prospective customers.
- Monitored employee performance metrics such as call volume goals or sales targets on a regular basis.
- Ensured that all employees are compliant with state licensing requirements before performing any duties related to insurance transactions.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Kept up-to-date on regulatory changes affecting business operations.
- Improved company's quality and productivity by streamlining systems and processes.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Drafted insurance contracts for new clients while ensuring compliance with applicable laws and regulations.
Independent Insurance Agent
Tropical Insurance
Miami, FL
06.2009 - 07.2013
- Developed and maintained relationships with clients to ensure they received the best possible insurance coverage.
- Provided personalized service to customers to determine their specific insurance needs.
- Explained complex insurance policies in a simple and understandable manner for clients.
- Processed policy changes, renewals, cancellations, endorsements, and other transactions efficiently and accurately.
- Researched industry trends and kept up-to-date on changes in regulations related to the sale of insurance products.
- Maintained accurate records of client information including contact details, policy numbers, premium payments, claims history.
- Conducted regular reviews with customers to ensure their coverage is still meeting their needs.
- Attended industry conferences and seminars to stay abreast of current trends in the industry.
- Advised clients on how best to manage risks associated with their businesses or personal lives.
- Prepared detailed quotes for prospective customers based on their individual requirements.
- Identified cross selling opportunities by assessing existing customer portfolios.
- Built strong relationships with external vendors such as brokers or insurers in order to negotiate better deals for clients.
Customer Service Representative
State Farm
Sebring, FL
03.2008 - 06.2009
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Professional Athlete
Milwaukee Brewers
Charleston, WV
07.2005 - 10.2005
- Organized and attended practice sessions with teammates to optimize performance.
- Developed and maintained a rigorous physical training program to prepare for competitions.
- Collaborated with coaches to create individualized training plans tailored towards maximizing performance potential.
- Managed diet and nutrition plans designed by sports nutritionists to maximize energy levels during competition.
- Analyzed opponents' techniques and tactics to anticipate their moves during competitions.
- Practiced regularly under the guidance of experienced professionals in order to improve technical abilities.
- Assisted younger athletes by providing advice based on personal experiences as a professional athlete.
- Actively participated in community outreach activities such as charity work or public speaking engagements.
Education
Bachelor of Arts - Public Administration
Barry University
Miami, FL12.2008
Associate of Arts - Elementary Education
South Florida State College
Avon Park, FL06.2003
Some College (No Degree) - Business Administration
Embry Riddle Aeronautical University
Daytona Beach, FLSkills
- Business Development
- Sales Oversight
- Regulatory Compliance
- Business Planning
- Strategic Decision-Making
- Cost Control and Budgeting
- Coaching and Mentoring
- Sales Strategies
- Trends Analysis
- Performance Improvement
- Public Speaking
- Budget Control
- Driven and Determined
- Process Improvement
- Team Collaboration and Leadership
- New Business Development
- Customer Relations
- Professional Networking
- Relationship Building
Affiliations
- Travel with family
- Coaching youth baseball
- Golf
- Fundraising for area youth sports
- Prison Ministry Volunteer
Accomplishments
- Agent and Agency of the Year 2021 & 2022
- Prison Ministry Volunteer of the Year 2015
Certification
- 2-20 General Lines License
References
References available upon request.
Timeline
Insurance Agency Owner
Cormier Insurance Group Inc
07.2013 - 10.2023
Independent Insurance Agent
Tropical Insurance
06.2009 - 07.2013
Customer Service Representative
State Farm
03.2008 - 06.2009
Professional Athlete
Milwaukee Brewers
07.2005 - 10.2005
Bachelor of Arts - Public Administration
Barry University
Associate of Arts - Elementary Education
South Florida State College
Some College (No Degree) - Business Administration
Embry Riddle Aeronautical University
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