Richard "Eric" Kierstead
Virginia Beach,VA
Summary
Dedicated Delivery professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Fleet Manager
H2D LLC
05.2019 - 03.2024
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Completed on-time deliveries by choosing best and most efficient routes.
- Reduced delivery time by planning optimal routes using GPS technology and local knowledge.
- Increased overall efficiency by assisting in loading and unloading packages at the distribution center.
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Streamlined vehicle allocation processes for optimal utilization of resources and timely delivery of services.
Realtor
Point East Realty
01.2014 - 05.2019
- Performed home evaluations and developed competitive market analysis for individual homes.
- Wrote contracts to outline sales and purchases of properties.
- Presented purchase offers to sellers for consideration.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Advised clients on market conditions and property value for informed decision-making.
- Mentored new agents, providing valuable guidance on industry best practices and strategies for success in the real estate market.
Shipping and Receiving Manager
Heritage Natural Food Market
08.2006 - 06.2010
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
- Developed and enforced safety protocols, significantly reducing workplace accidents in shipping and receiving areas.
Education
GED -
Green Run High School
Virginia Beach, VA06.1995
Skills
- Verbal and written communication
- Team training and development
- Staff Training
- Problem-solving abilities
- Staff Scheduling
- Logistics
Timeline
Fleet Manager
H2D LLC
05.2019 - 03.2024
Realtor
Point East Realty
01.2014 - 05.2019
Shipping and Receiving Manager
Heritage Natural Food Market
08.2006 - 06.2010
GED -
Green Run High School
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