Richard Grayden Zuver

Under general supervision, performs responsible, complex administrative, medical and legal work pursuant to the adjudication of claims for disability benefits under Title II & Title XVI of the Social Security Act; reviews initial claim applications, reviews reconsideration claim applications, performs continuing disability reviews, initiates requests for necessary medical and non-medical evidence through contact by letter and telephone. Authorizes payment for medical evidence, prepares and authenticates decision of allowance or denial of period of disability for Illinois residents who have disabling impairments that preclude SGA.

Under general supervision, performs responsible, complex administrative, medical and legal work pursuant to the adjudication of claims for disability benefits under Title II & Title XVI of the Social Security Act; reviews initial claim applications, initiates requests for necessary medical and non-medical evidence through contact by letter and telephone. Authorizes payment for medical evidence, prepares and authenticates decision of allowance or denial of period of disability for Illinois residents who have disabling impairments that preclude SGA.

Under general supervision, performs responsible, complex administrative, medical and legal work pursuant to the adjudication of claims for disability benefits under Title II & Title XVI of the Social Security Act; reviews initial claim applications, initiates requests for necessary medical and non-medical evidence through contact by letter and telephone. Authorizes payment for medical evidence, prepares and authenticates decision of allowance or denial of period of disability for Illinois residents who have disabling impairments that preclude SGA.

Plumbing and pipefitting, both residential and commercial.

• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Managed shipping and receiving for Midwestern warehouse of internet wine auction company.
• Handled shipping for over 40 states.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.

• Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
• Installed, configured and tested equipment on specialized platforms.
• Worked cross-functionally within organization and external partners, integrators and vendors.
• Analyzed and evaluated performance and optimized efficiency.
• Oversaw design, implementation, population, and introduction of new defect tracking database.
• Trained entire staff on proper use of defect-tracking database.
  Administered and maintained company-wide defect tracking database.
• Introduced proper version control to the development and quality assurance process.
• Testing of computer software and hardware.

• Designed testing scenarios for usability testing.
• Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
• Participated in available trainings to improve software knowledge.
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Managed software testing operation for all legacy products(all products on the market for three months or longer) for the entire company.
• Administered bug database for entire company(with 5 others).
• Recruited staff to create a department capable of handling the testing requirements of company.
• Purchased computer equipment to fulfill needs of the facility.
• Responsible for responding to customer feedback and pursuing remedies to issues raised.