Richard Hott
Clearwater,FL
Summary
Demonstrated history of meeting deadlines and staying under budget while exhibiting excellent time management and worksite safety abilities at Fit & Finish. At YOUNGMINDS Inc., excelled in customer service, attaining high satisfaction through teamwork and efficient problem-solving. Innovative Tasks Highly capable of implementing efficient work schedules and management system structures. Proficiency in problem-solving, articulation, and analysis. Professionally organized and analytical, with the ability to operate both individually and in a team.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
School Contractor
Fit & Finish
12.2023 - Current
- completed excellent work on schedule and under budget, receiving praise from clients.
- maintained and expanded relationships with clients by providing exceptional service in order to create future business prospects.
- oversaw several projects at once while paying close attention to spending plans and deadlines.
- arranged for the prompt supply of resources and materials to construction sites, avoiding delays in project completion dates.
- increased team output by giving junior employees continual guidance and assistance.
Customer Service Associate
YOUNGMINDS Inc.
02.2022 - 10.2023
- I helped a large number of customers every day with a good attitude and an emphasis on customer satisfaction.
- I professionally addressed consumer problems, producing favorable results and comments.
- kept up a high degree of product knowledge, giving clients accurate information.
- worked together with colleagues to maximize workflow efficiency and meet monthly goals.
- Resolved issues with patience, empathy, and effective problem-solving techniques during contacts to continually achieve high levels of customer satisfaction.
Education
Associate of Arts - Business
St. Petersburg College
9200 113th St N, Seminole, FL 33772 08.2023 - 05.2027
Skills
- Worksite safety
- Safety knowledge
- Safety Compliance
- Customer Support
- Time Management
- Problem-Solving
- Task Prioritization
- Problem Resolution
- Team Collaboration
Certification
- OSHA Certified
- Microsoft Office Specialist (MOS) Certification
Timeline
School Contractor
Fit & Finish
12.2023 - Current
Associate of Arts - Business
St. Petersburg College
08.2023 - 05.2027
Customer Service Associate
YOUNGMINDS Inc.
02.2022 - 10.2023
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