Hi, I’m
Richard J. Castro
Chicago,IL
Summary
Achievement of company goals through creating a framework for success that includes establishing strategic priorities, developing & fostering partnered relationships, creating alignment between sales organization, and leveraging cross functional teams including marketing, product management, and sales operations.
Overview
24
years of professional experience
Work History
TEC-Aces Systems
Regional Solutions Specialist
02.2024 - Current
Job overview
- Developed and executed strategic sales plans, achieving $534k in annual sales, surpassing performance expectations.
- Worked global territory in North America, South America, and Europe.
- Represented the company at industry trade shows and conferences to expand market presence and generate new leads.
- Proactively followed up with customers to quote materials for pricing, confirm receipt of orders, and resolve inquiries, fostering long-term loyalty.
- Maintained accurate documentation of customer interactions and Correspondence in contact management software.
- Collaborated with cross-functional teams to troubleshoot issues and provide effective resolutions for clients.
elivelife Inc. San Diego, CA
Account Manager
06.2022 - 12.2023
Job overview
- supports the fundraising efforts of over 400 local community outreach and Charitable events annually through donations and media support.
- Effectively articulated product value proposition, new solutions and programs, to partners in a clear concise manner in order to drive sales and engagement
- Evolved partner programs to drive engagement, mindshare and growth with new partners as well as existing
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Highlighted benefits of companies programs initiatives to increase revenue by 20% quarter over quarter.
AAR Corp
Sales, Account Manager
09.2016 - 10.2020
Job overview
- Handled accounts in the Aviation parts & Equipment industry.
- Consistently met or exceeded 4 million quarterly team sales goals. Worked with 30+ different accounts including repair shops & 4 major cargo airlines (UPS, Kalitta Air, StandardAero & Atlas Air)
- Nourished highly demanding customer relationships in complex, competitive industry
- Focused on building and maintaining long term customer relationships.
Communications Supply Corporation, CSC Wesco
Account Manager/Senior Sales Associate
10.2013 - 09.2016
Job overview
- Managed day to day activity and client development in the areas of low voltage, data communications, and physical security in California, Portland, and Seattle for one of the top 3 data communications/security distributors in the US
- Provided exceptional customer service and presented product information to clients
- Collaborated with internal teams in warehouse, purchasing, and operations regularly to process orders and provide clients with customized quotes
- Trained, coached, and mentored new sales associates for maximum performance.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Established and maintained customer relationships through regular communication and proactive problem solving.
James Thomas Renovations, Inc
Business Development/Sales Representative
01.2010 - 10.2013
Job overview
- Organized and oversaw canvassing team while qualifying leads in the Chicagoland area
- Maintained and tracked accounts brought in through business development program
- Trained new/existing business development reps and managed canvasser sales goals
- Grew prospect database with continued follow up on client satisfaction leading to referrals.
- Developed business pipeline using cold and warm techniques.
Communications Supply Corporation, CSC Wesco
Business Development Representative
02.2007 - 07.2009
Job overview
- Analyzed and Qualified leads on projects by cold-calling national territory
- Organized meetings for outside sales reps on weekly basis
- Trained and developed new/existing business development reps. Promoted into specific lead manufacturer(CommScope) rep, the first manufacturer lead initial
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new, and prospective clients.
Educational Placement Service
Placement Specialist
10.2004 - 12.2006
Job overview
- Responsible for discovery, recruitment, and placement of teachers in Pennsylvania, Michigan and the
- Chicagoland area
- Qualified and analyzed placement needs of schools within designated territory
- Coordinated appointments with teachers, school representatives, and maintained customer relationships with existing clients.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Chicagoland Television, CLTV
Sports Intern
09.2001 - 05.2002
Job overview
- Interviewed sports athletes for nightly sporting news segments
- Designed and implemented interview questioners for athletes
- Reviewed, edited, and cut game film for nightly sporting segments.
- Organized and helped prepare materials for onsite and offsite events.
- Captured pictures and videos of training athletes to use for websites, social media and marketing collateral.
Education
Judson UniversityElgin, IL
Bachelors of Arts (BA) from Communications
Skills
- SKILLS & INTERESTS:
- Microsoft Office (Excel, Word, PowerPoint) Project Management, Business Development Strategies, Risk
- Assessment, Social Media, Social Networking and Marketing, Account Management, Sales Force, Lead
- Generator, Presentations
- Interests Competitive Sports,
- People are my passion
- Regional Accounts
- Business Negotiation
- Product and Service Sales
- Issue Resolution
- Order Management
- Payment Collecting
- Time Management
- Business Development
Timeline
Regional Solutions Specialist
TEC-Aces Systems
02.2024 - Current
Account Manager
elivelife Inc.
06.2022 - 12.2023
Sales, Account Manager
AAR Corp
09.2016 - 10.2020
Account Manager/Senior Sales Associate
Communications Supply Corporation, CSC Wesco
10.2013 - 09.2016
Business Development/Sales Representative
James Thomas Renovations, Inc
01.2010 - 10.2013
Business Development Representative
Communications Supply Corporation, CSC Wesco
02.2007 - 07.2009
Placement Specialist
Educational Placement Service
10.2004 - 12.2006
Sports Intern
Chicagoland Television, CLTV
09.2001 - 05.2002
Judson University
Bachelors of Arts (BA) from Communications
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