Richard J. Castro
San Diego,CA
Summary
Achievement of company goals through creating a framework for success that includes establishing strategic priorities, developing & fostering partnered relationships, creating alignment between sales organization, and leveraging cross functional teams including marketing, product management, and sales operations.
Overview
23
23
years of professional experience
Work History
Regional Solutions Specialist
TEC-Aces Systems
02.2024 - Current
- Developed and executed strategic sales plans, achieving $534k in annual sales, surpassing performance expectations.
- Worked global territory in North America, South America, and Europe.
- Represented the company at industry trade shows and conferences to expand market presence and generate new leads.
- Proactively followed up with customers to quote materials for pricing, confirm receipt of orders, and resolve inquiries, fostering long-term loyalty.
- Maintained accurate documentation of customer interactions and Correspondence in contact management software.
- Collaborated with cross-functional teams to troubleshoot issues and provide effective resolutions for clients.
Account Manager
elivelife Inc.
San Diego, CA
06.2022 - 12.2023
- supports the fundraising efforts of over 400 local community outreach and Charitable events annually through donations and media support.
- Effectively articulated product value proposition, new solutions and programs, to partners in a clear concise manner in order to drive sales and engagement
- Evolved partner programs to drive engagement, mindshare and growth with new partners as well as existing
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Highlighted benefits of companies programs initiatives to increase revenue by 20% quarter over quarter.
Sales, Account Manager
AAR Corp
09.2016 - 10.2020
- Handled accounts in the Aviation parts & Equipment industry.
- Consistently met or exceeded 4 million quarterly team sales goals. Worked with 30+ different accounts including repair shops & 4 major cargo airlines (UPS, Kalitta Air, StandardAero & Atlas Air)
- Nourished highly demanding customer relationships in complex, competitive industry
- Focused on building and maintaining long term customer relationships.
Account Manager/Senior Sales Associate
Communications Supply Corporation, CSC Wesco
10.2013 - 09.2016
- Managed day to day activity and client development in the areas of low voltage, data communications, and physical security in California, Portland, and Seattle for one of the top 3 data communications/security distributors in the US
- Provided exceptional customer service and presented product information to clients
- Collaborated with internal teams in warehouse, purchasing, and operations regularly to process orders and provide clients with customized quotes
- Trained, coached, and mentored new sales associates for maximum performance.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Established and maintained customer relationships through regular communication and proactive problem solving.
Business Development/Sales Representative
James Thomas Renovations, Inc
01.2010 - 10.2013
- Organized and oversaw canvassing team while qualifying leads in the Chicagoland area
- Maintained and tracked accounts brought in through business development program
- Trained new/existing business development reps and managed canvasser sales goals
- Grew prospect database with continued follow up on client satisfaction leading to referrals.
- Developed business pipeline using cold and warm techniques.
Business Development Representative
Communications Supply Corporation, CSC Wesco
02.2007 - 07.2009
- Analyzed and Qualified leads on projects by cold-calling national territory
- Organized meetings for outside sales reps on weekly basis
- Trained and developed new/existing business development reps. Promoted into specific lead manufacturer(CommScope) rep, the first manufacturer lead initial
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new, and prospective clients.
Placement Specialist
Educational Placement Service
10.2004 - 12.2006
- Responsible for discovery, recruitment, and placement of teachers in Pennsylvania, Michigan and the
- Chicagoland area
- Qualified and analyzed placement needs of schools within designated territory
- Coordinated appointments with teachers, school representatives, and maintained customer relationships with existing clients.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
Sports Intern
Chicagoland Television, CLTV
09.2001 - 05.2002
- Interviewed sports athletes for nightly sporting news segments
- Designed and implemented interview questioners for athletes
- Reviewed, edited, and cut game film for nightly sporting segments.
- Organized and helped prepare materials for onsite and offsite events.
- Captured pictures and videos of training athletes to use for websites, social media and marketing collateral.
Education
Bachelors of Arts (BA) - Communications
Judson University
Elgin, ILSkills
- SKILLS & INTERESTS:
- Microsoft Office (Excel, Word, PowerPoint) Project Management, Business Development Strategies, Risk
- Assessment, Social Media, Social Networking and Marketing, Account Management, Sales Force, Lead
- Generator, Presentations
- Interests Competitive Sports,
- People are my passion
- Regional Accounts
- Business Negotiation
- Product and Service Sales
- Issue Resolution
- Order Management
- Payment Collecting
- Time Management
- Business Development
Timeline
Regional Solutions Specialist
TEC-Aces Systems
02.2024 - Current
Account Manager
elivelife Inc.
06.2022 - 12.2023
Sales, Account Manager
AAR Corp
09.2016 - 10.2020
Account Manager/Senior Sales Associate
Communications Supply Corporation, CSC Wesco
10.2013 - 09.2016
Business Development/Sales Representative
James Thomas Renovations, Inc
01.2010 - 10.2013
Business Development Representative
Communications Supply Corporation, CSC Wesco
02.2007 - 07.2009
Placement Specialist
Educational Placement Service
10.2004 - 12.2006
Sports Intern
Chicagoland Television, CLTV
09.2001 - 05.2002
Bachelors of Arts (BA) - Communications
Judson University
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