Despite the many different terminologies and positions, I bring great skills in various areas, years of experience and knowledge to contribute to your company and fellow employees.
Overview
19
19
years of professional experience
Work History
Logistics Driver
Environmental Office Solutions
08.2012 - 03.2024
Improved delivery efficiency by planning and executing optimized route strategies.
Enhanced customer satisfaction through timely deliveries and clear communication with clients.
Maintained accurate records of miles driven, fuel expenses, and delivery details for proper cost tracking and reporting.
Conducted thorough vehicle inspections before and after each shift to ensure safety and compliance with regulations.
Ensured on-time deliveries by consistently adhering to strict schedules and managing time effectively.
Safeguarded company assets by securing cargo during transport and promptly addressing any potential hazards or issues that arose.
Increased customer satisfaction with proactive communication regarding delivery updates or potential delays.
Upheld regulatory compliance by diligently adhering to all company policies, procedures, and transportation laws while on the road.
Facilitated smooth operations at distribution centers through effective collaboration with warehouse staff during load/unload tasks.
Built strong working relationships with customers through professionalism, courtesy, and a commitment to exceptional service delivery experience.
Account Manager
Aarons Furniture Store
09.2010 - 07.2012
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Developed customized account plans for clients to help them achieve their business goals.
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Conducted regular account reviews to identify areas for improvement and ensure continued success.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Assistant Manager
Rentacenter
01.2005 - 08.2010
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Education
Bachelor of Science - Electrical, Electronics Engineering Technologies
University of Hartford
West Hartford, CT
08.1992
High School Diploma -
Weaver High School
Hartford, CT
06.1990
Skills
Mechanical Troubleshooting
Organizational abilities
Safe Driving Practices
Hazardous Materials Handling
Warehouse operations familiarity
Load Securing Techniques
Inventory Management Capabilities
Documentation accuracy
Vehicle inspection knowledge
GPS Navigation Proficiency
Freight Handling Expertise
Transportation Safety Regulations
Timeline
Logistics Driver
Environmental Office Solutions
08.2012 - 03.2024
Account Manager
Aarons Furniture Store
09.2010 - 07.2012
Assistant Manager
Rentacenter
01.2005 - 08.2010
Bachelor of Science - Electrical, Electronics Engineering Technologies
Interim Director at City of Dallas, Office of Environmental Quality and SustainabilityInterim Director at City of Dallas, Office of Environmental Quality and Sustainability
Director of Construction Operations at Mayor's Office of Housing Recovery Operations, NYC Department of Environmental ProtectionDirector of Construction Operations at Mayor's Office of Housing Recovery Operations, NYC Department of Environmental Protection