RICHARD L. SCOTT
Life Insurance Broker/Agent
Groveland,Florida
Summary
Dynamic administrative and sales career, with proven track record of increasing revenue and establishing and exceeding customer expectations. Extensive experience in customer service, procurement and processing of contracts. Sales associate with a strong work ethic and attention to detail. Strong leadership, problem solving and communication skills. Flexible, positive and responsive to change.
Results-driven [Job TItle] accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Life Insurance & Annuities Agent
Symmetry Financial Group
Groveland, FL
04.2023 - Current
- Educated families & individuals about the workings of the financial services industry, enabling them to make informed financial decisions that empowered them to shape their economic future
- Offered a variety off financial products and services to properly protect individuals and families to become debt free and financially independent.
- Analyzed customer needs to provide customized insurance solutions.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Sales Representative/Mobile Expert
T-Mobile USA
Orlando, FL
09.2013 - 09.2021
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Assisted and supported training of new sales associates.
- Increased monthly sales by recommending seasonal buy one get one sales, rebates and limited time offers.
- Met existing customers to review current services and expand sales opportunities.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Achieved or exceeded company-defined sales quotas.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Maintained current knowledge of evolving changes in marketplace.
Health Insurance Agent
Connextions, Inc
Orlando, FL
01.2012 - 04.2012
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Responded to customer inquiries regarding health insurance coverage and policies to assist with informed decision-making.
- Used [Software] to process benefit transactions.
Mail Carrier
US Postal Service
Orlando, FL
03.2007 - 12.2010
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
Education
High School Diploma -
Star Timeshare Sales Rep Training, Call Center (Dialer) Administrator - undefined
Skills
Self motivated with ability to positively influence staff and clientsundefined
Timeline
Life Insurance & Annuities Agent
Symmetry Financial Group
04.2023 - Current
Sales Representative/Mobile Expert
T-Mobile USA
09.2013 - 09.2021
Health Insurance Agent
Connextions, Inc
01.2012 - 04.2012
Mail Carrier
US Postal Service
03.2007 - 12.2010
High School Diploma -
Star Timeshare Sales Rep Training, Call Center (Dialer) Administrator - undefined
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