Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard M Fischer J.r

8251 Sw 41 Ct

Summary

Dynamic professional with a proven track record at Walmart Supercenter, excelling in enhancing customer satisfaction and streamlining checkout processes. Demonstrates a strong work ethic and exceptional customer service skills. Achieved significant improvements in transaction accuracy, contributing to store sales goals. Skilled in cash handling and fostering team collaboration.

Knowledgeable [Desired Position] with solid background in handling cash transactions and providing excellent customer service. Effectively managed point-of-sale operations and demonstrated reliability in maintaining accurate cash drawers. Proven ability to engage customers and maintain friendly shopping environment.

Experienced with cash handling, customer interaction, and problem-solving in fast-paced retail environments. Utilizes strong communication skills to ensure positive customer experience and smooth transaction processes. Track record of maintaining accuracy in cash management and effectively addressing customer inquiries.

Professional retail worker with strong experience in customer service and cash handling. Skilled in operating point-of-sale systems, managing transactions efficiently, and maintaining clean work environment. Reliable team member focused on supporting colleagues and adapting to changing needs to achieve results. Known for strong communication skills, attention to accuracy, and positive attitude.

Retail worker prepared for roles requiring accurate cash handling and customer service excellence. Demonstrated success in efficiently processing transactions and maintaining welcoming store atmosphere. Known for strong team collaboration and adaptability in dynamic environments, ensuring smooth store operations and high customer satisfaction.

Overview

30
30
years of professional experience

Work History

Front End Cashier

Walmart Supercenter
04.2024 - 01.2025
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.

Closing Manager

Burger King
01.2023 - 02.2024
  • Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
  • Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
  • Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
  • Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
  • Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
  • Collaborated with other department managers to address any operational issues, working together to find effective solutions.
  • Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
  • Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
  • Managed employee performance reviews providing constructive feedback leading to higher team morale and improved performance.

Customer Service Associate

Wawa
08.2021 - 01.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Met customer service goals and exceeded customer expectations.

Night Supervisor, Dispatcher

A & B Towing
11.2016 - 08.2021
  • Developed strong relationships with staff members through effective communication and leadership efforts.
  • Collaborated with daytime supervisors to develop strategies for improved efficiency across all shifts.
  • Facilitated smooth shift transitions by maintaining open communication between day and night teams.
  • Managed inventory control, ensuring adequate supplies were available for nightly operations.
  • Enhanced workplace safety by implementing and enforcing strict security protocols for night shift employees.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Developed strong relationships with clients through proactive communication and problem-solving support.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Negotiated contracts with carriers to secure the most cost-effective transportation solutions for customers'' needs.

Tow Truck Driver

City Towing
03.2014 - 11.2016
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Fastened chains, straps, covers, and binders to secure load during transit.

Cashier

Wendys Restaurant
02.2012 - 03.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Warehouse Worker

Bennett Auto Supply
03.2009 - 02.2012
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Warehouse Worker

Fed Ex Ground
08.2007 - 03.2009
  • Demonstrated flexibility in adapting to changes in job duties or shifts when necessary due to fluctuating workload demands.
  • Improved warehouse efficiency with careful organization and storage of inventory.
  • Reported any discrepancies or damaged items found during inventory counts, leading to accurate record-keeping and timely resolution of issues.
  • Streamlined order fulfilment by effectively picking, packing, and shipping products.
  • Maintained a clean and safe work environment to prevent accidents and facilitate productivity.

Warehouse Worker

SIGN SUPPLY U.S.A
03.2005 - 07.2008
  • Received and processed warehouse orders using handheld scanner.
  • Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
  • Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
  • Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.

Supervisor

Miami Subs Grill
08.1999 - 03.2005
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Cook

McDonald's
03.1998 - 02.1999
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.

Parts Delivery Driver

Toyota of Hollywood
06.1995 - 03.1998
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.
  • Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
  • Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
  • Safely navigated challenging road conditions and traffic patterns, minimizing delays in part deliveries.

Education

High School Diploma -

HOLLYWOOD HILLS HIGH SCHOOL
5400 STIRLING RD HOLLYWOOD FL 33021
06-1995

Skills

  • Quick learner
  • Strong work ethic
  • Excellent customer service
  • Patience and empathy
  • Customer service
  • Team player attitude
  • Cash handling expertise
  • Shelf stocking
  • Reliability and punctuality
  • Loss prevention
  • Cash register operation
  • Professional appearance
  • Efficient checkout process

Timeline

Front End Cashier

Walmart Supercenter
04.2024 - 01.2025

Closing Manager

Burger King
01.2023 - 02.2024

Customer Service Associate

Wawa
08.2021 - 01.2023

Night Supervisor, Dispatcher

A & B Towing
11.2016 - 08.2021

Tow Truck Driver

City Towing
03.2014 - 11.2016

Cashier

Wendys Restaurant
02.2012 - 03.2014

Warehouse Worker

Bennett Auto Supply
03.2009 - 02.2012

Warehouse Worker

Fed Ex Ground
08.2007 - 03.2009

Warehouse Worker

SIGN SUPPLY U.S.A
03.2005 - 07.2008

Supervisor

Miami Subs Grill
08.1999 - 03.2005

Cook

McDonald's
03.1998 - 02.1999

Parts Delivery Driver

Toyota of Hollywood
06.1995 - 03.1998

High School Diploma -

HOLLYWOOD HILLS HIGH SCHOOL
Richard M Fischer J.r