Lead Bookseller
Barnes & Noble
- Fostered robust customer relationships leading to repeat business.
- Boosted customer engagement by organizing diverse-themed displays.
- Guided customers in finding rare books using multiple resources.
- Enhanced team cohesion by supporting new bookseller training and onboarding.
- Stayed informed on latest store sales strategies, payment protocols and safety regulations.
- Ensured minimal service disruption by quickly addressing technical issues in POS systems and e-readers.
- Enhanced revenue through creation of engaging visual displays highlighting popular titles and employee favorites.
- Cultivated lasting connections with clients to drive ongoing business.
- Maintained store organization and cleanliness to foster welcoming atmosphere.
- Exceeded expectations in addressing customer needs through multiple channels.
- Streamlined inventory management processes, reducing stock discrepancies and improving overall store efficiency.
- Managed inventory levels of books, magazines and various literary products to cater to customer requirements.
- Maintained attractive and orderly display environments for store merchandise.
