Richard Michael Foster
Cincinnati
Summary
Experienced Journeyman Plumber specializing in gas line installation, plumbing repairs, and emergency response. Committed to ensuring plumbing safety and delivering exceptional customer service.
Overview
1
1
Language
12
12
years of professional experience
Work History
Journeyman Plumber
Ken Herbert Plumbing
05.2014 - Current
- Installed and repaired plumbing systems in residential and commercial properties.
- Diagnosed plumbing issues using specialized tools and equipment.
- Collaborated with team members to ensure project completion within timelines.
- Conducted routine maintenance checks to prevent system failures.
- Trained apprentices on plumbing techniques and safety protocols.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Filled pipe systems with water and air to determine location of leaks.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Measured, threaded, and cut materials to correct angles.
- Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
- Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
- Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
- Completed valve, hangar and flange installations.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Optimized system efficiency through regular maintenance of water heaters, sump pumps, septic tanks, drain cleaning equipment among other devices involved in the plumbing process.
- Inspected sewers and piping systems to assess quality and condition.
- Increased client retention through exceptional customer service, clear communication, and prompt response to service requests.
- Increased company revenue by upselling additional services, maintenance contracts, or equipment upgrades during routine service calls.
- Ensured accurate billing by keeping detailed records of time spent on jobs, materials used, services rendered, expenses incurred in performing assigned work tasks.
- Attained high levels of customer satisfaction ratings by providing prompt after-sales support when needed.
- Enhanced customer satisfaction by swiftly identifying and resolving plumbing issues in residential and commercial properties.
- Repaired plumbing systems, components, and equipment.
- Eliminated risks by correctly identifying potential safety hazards.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Cut and drilled holes in walls to permit passage of pipes.
- Assisted with repairs to steam, drainage, and sewer lines.
- Used clamps and brackets to attach pipes to walls, structures, and fixtures.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
Education
High School Diploma -
Western Hills High School
Cincinnati, OHJourneymen License -
Bacon Plumbing School
Cincinnati, OHSkills
- Gas line installation
- Plumbing tools usage
- Plumbing repairs
- Water heater installation
- Pipe threading
- Pipefitting procedures
- Drainage repair
- Plumbing safety
- Pipe hanger installation
- Remodels and new construction
- Fixture installation
- Gas appliance installation
- Troubleshooting
- Pipe measuring
- Piping installation
- Venting systems
- Pressure testing
- Pipe wrapping
- Skilled with both hand and power tools
- Pipe testing
- Pipe installation
- Water distribution systems
- Pipe joining
- Plumbing
- System troubleshooting
- Waste system installation
- Emergency response
- Potable water systems
Languages
English
Full Professional
Timeline
Journeyman Plumber
Ken Herbert Plumbing
05.2014 - Current
High School Diploma -
Western Hills High School
Journeymen License -
Bacon Plumbing School