Richard Mowry III
Woonsocket,RI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Security Patrol Officer
Allied Universal Security Services
04.2019 - Current
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Checked vehicle equipment for proper functioning prior to use.
- Recorded facts to prepare reports documenting incidents and activities.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Security Officer
Securitas Security Services USA
10.2015 - 04.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Completed full building and grounds patrols to spot and investigate concerns.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
McDonalds Crew Member
McDonald's Restaurant
06.2013 - 10.2015
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared salads, soups and sandwiches for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Backed up servers by setting up trays and completing some food deliveries.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Courier
JML Inc
03.2010 - 06.2013
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
- Verified package information to check for accuracy and completeness.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS navigation systems to navigate faster routes.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Delivered packages to customer doorsteps and business offices.
- Obtained signatures for delivery documents and packages.
- Followed safety procedures and regulations to protect packages and vehicles.
- Communicated with dispatch and customers for accurate delivery information.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Escalated issues to supervisor for immediate remediation.
Education
High School Diploma -
Smithfield High School
Smithfield, RI06.2010
Skills
- Reliability
- Wireless Technology
- Security Camera Monitoring
- Patrolling
- Keen Observer
- CCTV Monitoring
- Punctuality
- Verbal and Written Communication
- Work Ethic
- Interpreting Procedures and Instructions
- Surveillance
Timeline
Security Patrol Officer
Allied Universal Security Services
04.2019 - Current
Security Officer
Securitas Security Services USA
10.2015 - 04.2019
McDonalds Crew Member
McDonald's Restaurant
06.2013 - 10.2015
Courier
JML Inc
03.2010 - 06.2013
High School Diploma -
Smithfield High School
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