Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard (Myles) Williams

Mooresville,NC

Summary

Dynamic professional with supervisory experience at UPS, recognized for enhancing operational efficiency and employee training. Proven expertise in fostering team morale, ensuring safety compliance, and delivering exceptional customer service. Highly skilled in data entry and performance tracking, adept at solving problems in fast-paced environments. Career aspirations include further developing leadership skills while driving organizational success.

Overview

8
8
years of professional experience

Work History

Part Time Supervisor

UPS
Salisbury, US
10.2021 - Current
  • Setting up for the sort, making sure all scanners are working and connected
  • Filling out observations on employees, making sure they are using the safety methods and working efficiently
  • Entering in time cards, scanning O codes and tracking PPH for the center
  • Answering the phone and scanning packages when customers come to pick them up
  • Using ODSE to track drivers and make sure they are on time and safe on the road
  • Onboarding new employees and training them when they arrive to the center
  • Making sure the teams moral is never down and everyone is on the same page

Stocker

Food Lion
Mooresville, US
08.2019 - 10.2021
  • Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves
  • Maintained a clean and organization stockroom area
  • Used pallet jacks to safely transport heavy items and optimize storage space

Cashier

Zaxby's
Mooresville, US
07.2017 - 04.2019

• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments

  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
  • Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
  • Top 3 in the state for drive through time

Education

High School Diploma -

Mooresville Senior High School
Mooresville, NC
06.2019

Skills

  • Supervising Experience
  • Warehouse Management
  • Warehouse Supervisor Experience
  • Customer Service
  • Team Member
  • Shipping & Receiving
  • Warehouse Experience
  • Safety Compliance
  • Employee Training
  • Data Entry
  • Onboarding Processes
  • Timecard Management
  • Microsoft Excel
  • Payroll administration
  • Performance tracking
  • Operational efficiency
  • Problem solving
  • Technology use
  • Load & Unload
  • Pallet Jack
  • Fast Food
  • Food Prep
  • Food Service

Timeline

Part Time Supervisor

UPS
10.2021 - Current

Stocker

Food Lion
08.2019 - 10.2021

Cashier

Zaxby's
07.2017 - 04.2019

High School Diploma -

Mooresville Senior High School
Richard (Myles) Williams