RICHARD OAKS
Fort Myers,USA
Summary
Motivated and compassionate Licensed Practical Nurse with a strong foundation in clinical care and a background in leadership and operations management. Experienced in skilled nursing settings, providing high-quality patient-centered care across diverse populations including rehabilitation, long-term care, and memory care. Proven ability to lead teams, manage workflows, and communicate effectively in fast-paced environments. Currently advancing education toward RN licensure, with a long-term goal of growing into leadership roles that improve patient outcomes, team performance, and overall quality of care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Cypress Cove
Fort Myers, FL
12.2024 - Current
- Executed medication administration and treatment protocols with precision and adherence to established guidelines.
- Oversaw patient vital sign monitoring, documenting fluctuations and alerting supervising nurses to concerns.
- Facilitated development of individualized care plans tailored to patient assessments and needs.
- Facilitated patient and family education on health management strategies to enhance understanding of treatment options.
- Facilitated collaboration among interdisciplinary teams to elevate patient care quality and safety initiatives.
- Established and enforced infection control measures to uphold health regulations and standards.
- Spearheaded initiatives to elevate patient satisfaction by refining communication and service delivery strategies.
- Administered medications, monitored vital signs, and documented relevant patient information to enhance care quality.
- Administered wound care, delivered treatments, and supported medical procedures.
- Facilitated admissions, appointment scheduling, transfers, and discharges to streamline patient flow.
- Facilitated collaboration among interdisciplinary healthcare teams to enhance quality improvement initiatives in patient care delivery.
- Recorded precise and comprehensive patient information to enhance care quality.
- Executed wound dressing changes, IV therapy administration, catheter insertion, and routine nursing procedures with precision and expertise.
- Oversaw patient care by meticulously monitoring respiration, blood pressure, and blood glucose levels.
Assistant General Manager
Paradies Lagardere (Retail, Dunkin Donuts)
Fort Myers, FL
03.2021 - 09.2023
- Responsible for the daily execution of the Mission Statement; which includes providing First Class Service to every customer. The Assistant General Manager oversees the developmental plan of the Zone managers. In addition, perform training functions, direct execution of merchandising and replenishment standards, and provide overall multi-zone supervision. In late 2022, I took on additional responsibilities as the HR Zone Manager. Some of these added responsibilities include; scheduling, badge audits, and developing of new leadership.
Assistant General Manager
Party City
05.2018 - 11.2019
- The Assistant Manager’s role is to function as the second-in-command to the General Manager while focusing on executing key operational responsibilities and managing freight flow. This role supports operational functions related to Human Resources including recruiting, interviewing, onboarding, and scheduling. This position was responsible for all aspects of visual merchandising and receiving and freight processing.
Back of House Supervisor
Toys R Us
08.2017 - 05.2018
- The back of house supervisor oversees the shipping and receiving of merchandise, stocking, and monthly inventory. This position also handles back end store operations and all staffing.
Customer Service Manager
Walmart
05.2016 - 08.2017
- Responsible for the daily execution of the mission statement which includes providing first class customer service to every customer. Worked to oversee the developmental plan of zone managers and perform training functions. Direct execution of merchandising and replenishment standards as well as provide overall multi-zone supervision. Handled badge audits, scheduling, and development of new leadership.
Evening Sales Floor Supervisor
Kmart
08.2015 - 03.2016
- Provided "World Class" Member Service by surprising and delighting our members every day while they shopped their way through the store. Supervised nightly sales floor associates and front-end operations. Ensured the store team delivered a "WOW" customer experience. Oversaw the nightly store recovery process and took ownership of all closing responsibilities. Supported operational functions related to Human Resources including recruiting, interviewing, onboarding, and scheduling. This position was responsible for all aspects of visual merchandising and receiving and freight processing.
Education
LPN License - Nursing
Cape Coral Technical College
Cape Coral, FL10-2024
High School Diploma - undefined
Lynchburg Clay High School
Lynchburg, Ohio01-2014
Skills
- Applied comprehensive clinical assessment skills and critical thinking to identify patient needs and develop effective treatment plans
- Identified and reacted to significant alterations in patient conditions, facilitating prompt medical responses
- Executed comprehensive medication treatments and crafted detailed care plans within skilled nursing facilities
- Implemented tailored patient-centered care strategies to address the unique needs of rehabilitation, long-term care, and memory care populations
- Coordinated information exchange between interdisciplinary teams, physicians, residents, and families to ensure comprehensive understanding of patient needs
- Managed conflict resolution processes, addressing combative or resistant resident behaviors to foster a harmonious living environment
- Managed staff performance and organized team activities to ensure seamless project execution
- Coached and guided new team members through comprehensive training and development processes to ensure successful onboarding
- Managed staffing schedules and coordinated personnel to maintain safe patient care ratios
- Achieved timely project completions by implementing effective time management techniques Enhanced team productivity through strategic prioritization in dynamic environments Drove successful outcomes in high-stakes situations through focused task management
- Executed comprehensive documentation processes in PointClickCare and EHR systems to support patient care and operational workflows
- Monitored and enforced infection control safety protocols to maintain compliance with industry regulations
- Applied comprehensive knowledge of customer service principles to effectively address patient needs and improve satisfaction outcomes
- Analyzed and improved resource allocation and workflow efficiency to support overall operational effectiveness
- Facilitated effective communication and teamwork within diverse populations, ensuring professionalism and respect in all interactions
- Exhibited unwavering reliability and accountability, ensuring adherence to ethical standards in all interactions
Certification
Skilled Nursing & Rehabilitation Care
Medication Administration & Treatment Management
Patient Assessment & Clinical Decision-Making
Dementia & Memory Care Support
Behavioral Management & De-escalation
Interdisciplinary Team Collaboration
Staff Leadership & Workflow Coordination
Infection Control & Patient Safety
Electronic Health Records (PointClickCare)
Time Management in High-Acuity Settings
Timeline
Licensed Practical Nurse
Cypress Cove
12.2024 - Current
Assistant General Manager
Paradies Lagardere (Retail, Dunkin Donuts)
03.2021 - 09.2023
Assistant General Manager
Party City
05.2018 - 11.2019
Back of House Supervisor
Toys R Us
08.2017 - 05.2018
Customer Service Manager
Walmart
05.2016 - 08.2017
Evening Sales Floor Supervisor
Kmart
08.2015 - 03.2016
High School Diploma - undefined
Lynchburg Clay High School
LPN License - Nursing
Cape Coral Technical College