Richard Travaglione
Staten Island,NY
Summary
Diligent retail and food professional with over 20 years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory/staff management, merchandising, loss prevention and vendor negotiation.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Store/Deli Supervisor
Key Food Supermarket
New York, NY
06.2017 - Current
- Developed and implemented strategies to improve customer service in the supermarket.
- Monitored inventory levels and ordered new stock when necessary.
- Managed staff scheduling, payroll, and disciplinary actions as needed.
- Reviewed vendors' contracts for pricing accuracy and delivery terms compliance.
- Conducted regular meetings with staff to discuss operational issues and performance reviews.
- Ensured compliance with all health codes and safety regulations within the store.
- Analyzed sales data to identify areas of improvement and devise corrective measures.
- Resolved customer complaints promptly in a professional manner.
- Assisted in store remodeling and new store setups/openings.
- Coordinated promotional activities such as sales events, product launches, and special offers.
- Prepared financial reports for senior management review.
Supervisor - Deli
Morton Williams Supermarket
New York, NY
01.1990 - 06.2017
- Directed and supervised team of employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Supervised and trained deli staff on customer service, food preparation, and safety protocols.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Developed efficient systems for ordering, stocking, and rotating product.
- Monitored inventory levels to ensure adequate supplies were available at all times.
- Maximized profits by controlling labor costs, waste reduction, and portion control initiatives.
- Supported store promotions through effective merchandising strategies that increased visibility of featured products .
- Catering and Deli set up.
- Cheese Specialist
- Attend food shows
Cheese Specialist
Food Exchange
New York, NY
06.2003 - 12.2005
- Ordered new supplies when necessary to maintain optimal stock levels.
- Maintained accurate records of inventory levels, pricing and sales data.
- Developed creative displays to promote featured cheeses and other products.
- Collaborated with colleagues across departments regarding upcoming events or initiatives related to cheese offerings.
- Supervised daily operations.
- Provided customers with product knowledge and information about cheese pairings, recipes and storage tips.
- Attended trade shows and conferences to stay up-to-date on industry trends and developments.
- Planned and coordinated community engagement events.
Education
Associate of Business Administration - Operations Management
College of Staten Island of The City University of New York
Staten Island, NY06-1990
Skills
- Executive Team Leadership
- Strategic Planning
- Inventory Control
- Staff Management
- Operations Management
- Process Improvement
- Client/Vendor Relations
- Market Analysis
Certification
- Certified Retail Manager - Morton Williams Supermarket
Timeline
Store/Deli Supervisor
Key Food Supermarket
06.2017 - Current
Cheese Specialist
Food Exchange
06.2003 - 12.2005
Supervisor - Deli
Morton Williams Supermarket
01.1990 - 06.2017
Associate of Business Administration - Operations Management
College of Staten Island of The City University of New York
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