Richard Scott Shupe

Work History

Lot Manager

Ganley ford-barber ton, OH

11.2003 - Current

Assisted sales staff by retrieving and returning inventory to appropriate locations within lots
Managed refueling of all fleet vehicles, signing off on gas purchases and maintaining documentation of fuel consumption metrics
Cleared lot following inclement weather events such as snow and wind-borne debris to promote customer and worker safety
Inspected inbound inventory upon arrival, verifying condition and configuration of all new stock
Aided web-based sales team by facilitating video and photo shoots for online promotions and sales
Participated in delivering purchased inventory, loading stock onto carrier, and managing transportation vehicles
Assisting the used car manager with helpAttendng the correct cars for the lot

attend auctions with manager

took care of venders
Organized stock on lot to optimally present inventory to customers and ease flow of vehicle and foot traffic
Picked up and delivered customers using dealership vehicles.
Drove automobiles to other dealerships or vendors for pickups and deliveries..
Maintained condition of lot property and inventory, overseeing cleaning and manicuring of all aesthetic installations and landscaping features
Maintained new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles
Kept vehicle lots neat and orderly by moving cars as directed according to dealership's display standards
Kept records of purchases, sales, and requisitions.
Achieved and maintained pristine condition of automobiles on lot and in showroom.
Assisted sales and service staff with moving automobiles to keep operations running smoothly.
Collaborated with lot staff to have vehicles ready for lot within 48 hours.
Maintained attractive, tidy parking lot for [Type] dealership.
Rendered excellent service to customers and sales staff of [Number] at [Type] dealership.
Parked vehicles in visually appealing ways to attract customer attention and increase sales.
Lifted items weighing over [Number] pounds.
Protected vehicles from storm damage by removing debris from lot.
Designed intriguing layout for parking lot of vehicles for sale at [Type] dealership.
Added and maintained key tags, inspecCommunicatedand window stickers for

Car Wash Attendant

Palotta Ford

08.2013 - 08.2014

Prepared purchased vehicles and completed final delivery checks.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Maintained physical appearance of lot to attract customers to business.
Communicated with service team and other staff to assist customers.
Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
Parked and retrieved vehicles to enhance efficient use of parking space.

Sales Associate

Best Buy

01.2012 - 01.2013

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.

Deli Clerk

Walmart

01.2011 - 01.2012

Prepared custom sandwiches, salads, and platters, meeting diverse customer needs and preferences.
Greeted customers and directed to requested products.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Learned other teammates' work tasks to train as backup.

Customer Service Representative

Target

08.2010 - 01.2011

Greeted customers, helped locate merchandise, and suggested suitable options.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Helped customers complete purchases, locate items, and join reward programs.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Stocked, tagged and displayed merchandise as required.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Responded to customer requests for products, services, and company information.

Lot Supervisor

Autonation ford-North Canton, OH

08.1995 - 04.2003

Cleaned and maintained new and pre-owned car inventory
Stocked supplies such as rags and cleaning solution
Processed vehicle exchanges, upgrades, and rentals
Distributed car keys to employees and customers
Monitored car lot inventory and secured new inventory for balanced model mixes to meet demand
Filled vehicles with fuel to maintain gasoline levels
Maintained cleanliness of lot and building
Moved and relocated vehicles for smooth traffic flow throughout facility.
Parked and retrieved cars according to customer needs.
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Parked and retrieved vehicles to enhance efficient use of parking space.
Assisted sales and service staff with moving automobiles to keep operations running smoothly.
Collaborated with lot staff to have vehicles ready for lot within 48 hours.
Achieved and maintained pristine condition of automobiles on lot and in showroom.
Maintained attractive, tidy parking lot for [Type] dealership.
Parked vehicles in visually appealing ways to attract customer attention and increase sales.
Drove automobiles to other dealerships or vendors for pickups and deliveries..
Rendered excellent service to customers and sales staff of [Number] at [Type] dealership.
Picked up and delivered customers using dealership vehicles.
Lifted items weighing over [Number] pounds.
Protected vehicles from storm damage by removing debris from lot.
Added and maintained key tags, inspection decals and window stickers for [Number] vehicles on sales lot.
Assisted used car manger in the correct used cars for the lot
Sent cars to auction and inspecting them for damage when they arrived
Help set up the ford certified program
Communicated to managers about the status of the cars waiting on service and detail
Communicated with detail venders i had 5 detail shops
Stocked all used cars coming in and out of lot inspecting every one for damage
Assisted other managers on projects
Followed safety protocols for personal, guest and automobile safety.
Monitored and secured lot, reporting suspicious activity to management for quick resolution.

Lot Coordinator

Mullinax Ford-North Canton, OH

11.1992 - 10.1995

Cleaned and maintained new and pre-owned car inventory
Maintained cleanliness of lot and building
Processed vehicle exchanges, upgrades, and rentals
Stocked supplies such as rags and cleaning solution
Monitored car lot inventory and secured new inventory for balanced model mixes to meet demand
Washed, vacuumed, and removed stickers from vehicles for ideal appearance
Filled vehicles with fuel to maintain gasoline levels
Received and entered vehicle information into computer system to update inventory
Distributed car keys to employees and customers
Moved and relocated vehicles for smooth traffic flow throughout facility.
Achieved and maintained pristine condition of automobiles on lot and in showroom.
Assisted sales and service staff with moving automobiles to keep operations running smoothly.
Drove automobiles to other dealerships or vendors for pickups and deliveries..
Collaborated with lot staff to have vehicles ready for lot within 48 hours.
Lifted items weighing over [Number] pounds.
Rendered excellent service to customers and sales staff of [Number] at [Type] dealership.
Protected vehicles from storm damage by removing debris from lot.
Designed intriguing layout for parking lot of vehicles for sale at [Type] dealership.
Picked up and delivered customers using dealership vehicles.
Parked vehicles in visually appealing ways to attract customer attention and increase sales.
Maintained attractive, tidy parking lot for [Type] dealership.
Added and maintained key tags, inspection decals and window stickers for [Number] vehicles on sales lot.
Vacuumed interiors of vehicles to remove dirt and debris.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Washed cars and trucks daily for auto dealership.
Applied wax to vehicle exteriors and buffed to brilliant shine.
Completed vehicle inspections prior to service and after completion to assess damage.
Washed, waxed, and buffed vehicle bodies for professional shine.
Collected and disposed of trash in vehicle console spaces and under seats.
Shined vehicle windows and windshields to remove water spots.
Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
Test drove vehicles and reported identified issues to management.
Maintained clean, tidy and safe work environment.
Refilled gas tanks and documented fluid levels.
TookFollowed safety guidelines for cleaning vehicles and equipmeWas
Applied wax and sealants to exterior of vehicles and equipment.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Prepared purchased vehicles and completed final delivery checks.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Built customer loyalty and retention by delivering excellent shopping experiences.
Attended meeting as directed
Took course work through ford stars
Was certified to check in new car transports
Improved lot organization by implementing efficient space allocation strategies.

Lot Porter

Freed Ford of Wadsworth-Wadsworth, OH

04.1991 - 04.1992

Maintained cleanliness of lot and building
Washed, vacuumed, and removed stickers from vehicles for ideal appearance
Moved and relocated vehicles for smooth traffic flow throughout facility
Received and entered vehicle information into computer system to update inventory
Processed vehicle exchanges, upgrades, and rentals
Monitored car lot inventory and secured new inventory for balanced model mixes to meet demand.
Maintained physical appearance of lot to attract customers to business.
Communicated with service team and other staff to assist customers.
Delivered clean [Items] in showroom condition to earn [Number] % customer satisfaction ratings.
Communicated with coworkers and managers about completed duties.
Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
Parked and retrieved cars according to customer needs.
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Monitored and secured lot, reporting suspicious activity to management for quick resolution.
Vacuumed interiors of vehicles to remove dirt and debris.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Washed cars and trucks daily for auto dealership.
Applied wax to vehicle exteriors and buffed to brilliant shine.
Completed vehicle inspections prior to service and after completion to assess damage.
Washed, waxed, and buffed vehicle bodies for professional shine.
Collected and disposed of trash in vehicle console spaces and under seats.
Shined vehicle windows and windshields to remove water spots.
Test drove vehicles and reported identified issues to management.
Applied fuel additives to help clean and protect engines.

Customer Service Representative

Buehlers Food Market

01.1985 - 01.1991

Responded to customer requests for products, services, and company information.
Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
Cut meats to customer specifications and answered questions about specialty products.
Maintained customer satisfaction by assisting with carrying out goods.
Assisted with maintaining clean and organized store appearance.
Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Returned unwanted merchandise and retrieved specially requested products.
Retrieved grocery carts and baskets from lot and various site locations.
Bagged customer purchases while paying mind to industry best practices.
Worked together with cashiers to guarantee customer satisfaction.
Stocked shelves and displays [Number] days per week to maintain active inventory.
Assisted customers by escorting and placing grocery bags in vehicles.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Inspected floor displays, noted missing items, and immediately replenished merchandise.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Cook

McDonald's Restaurant

01.1983 - 01.1985

Maintained well-stocked stations with supplies and spices for maximum productivity.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Prepared meals efficiently under time constraints for timely service during peak hours.

Summary

Overview

Work History

Lot Manager

Car Wash Attendant

Sales Associate

Deli Clerk

Customer Service Representative

Lot Supervisor

Lot Coordinator

Lot Porter

Customer Service Representative

Cook

Education

No Degree -

High School Diploma -

Skills

Websites

Accomplishments

Certification

Additional Information

Groups

Awards

top sales 2 years in a row junior achievement

Languages

Timeline

Work Preference

Work Type

Work Availability

Interests

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