Richard Scott Shupe

• Maintained cleanliness of the vehicle lot by scheduling regular maintenance services such as pressure washing and painting.
• Coordinated with sales staff to ensure smooth delivery of vehicles to customers on time.
• Established strong relationships with car dealerships to source additional cars for resale at competitive prices.
• Assisted in setting up display areas within the lot according to the latest trends in the automotive industry.
• Reviewed inspection reports submitted by technicians before releasing a vehicle into the market.
• Arranged vehicles around the lot as directed, and filled new and pre-owned vehicles to the proper fuel level, implementing company cleanliness and signage standards.
• Maintained display vehicles and inventory in the condition recorded upon arrival at the premises, closing windows, locking doors, and installing floor mats to minimize wear and tear on the vehicles in the lot.
• I took and uploaded photos of repossessed vehicles that won at auction, purchased from private parties, and acquired new ones from manufacturers.
• Maintained display vehicles and inventory in condition recorded upon arrival at premises, closing windows, locking doors and installing floor mats to minimize wear and tear to vehicles on lot.
• Lifted items weighing over 100 pounds.

• - Welcomed customers with a warm and friendly demeanor, ensuring they felt valued and attended to throughout their shopping experience.
• - Guided customers in selecting the right products by understanding their needs, offering detailed information on sizing, styles, and how various items could complement their preferences.
• - Delivered precise and comprehensive information about a range of products, including specifications, pricing details, and available services, to aid customers in making informed purchasing decisions.
• - Supported customers through every step of their buying journey, from selecting and ordering items to handling billing issues, managing returns and exchanges, and providing technical support for product-related inquiries.
• - Efficiently processed transactions using an advanced point-of-sale system, ensuring accuracy in billing and a seamless checkout experience for every customer.
• - Regularly monitored and restocked shelves to maintain optimal inventory levels, ensuring that popular items were readily available for customers at all times.
• - Actively engaged in upselling by recommending additional products that aligned with customer interests and needs, enhancing their shopping experience while increasing sales.
• - Assisted customers in locating specific items within the store, answered their queries, and provided personalized product advice, fostering a knowledgeable and trustworthy environment.
• - Engaged customers in approachable and professional conversation to better understand their requirements, which allowed for tailored recommendations and a more enjoyable shopping experience.

• Greeted customers in friendly and professional manner.
• Maintained cleanliness of deli area and equipment.
• Prepared all food orders according to customer specifications.
• Stocked shelves with fresh items daily.
• Assisted customers with selecting products from deli case or menu board.
• Operated cash register accurately and efficiently for customer transactions.
• Provided accurate pricing information when customers requested it .
• Offered suggestions for additional items that would complement customers' order selections.
• Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash , and maintaining machinery.
• Updated food displays, cases , and other customer-facing areas to increase sales of special items.
• Informed customers of deli specials to increase profits.
• Greeted customers at the counter to fulfill requests and answer questions.
• Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.

• Upon entering the store, I extended a warm greeting to customers and provided assistance in locating the items they sought.
• - I contributed to the stocking of shelves, organized merchandise, and ensured the cleanliness of the sales floor was maintained.
• - I operated the cash register with precision, processing customer transactions accurately and efficiently.
• - I consistently upheld a friendly and professional demeanor while interacting with customers and colleagues.
• - I delivered exemplary customer service at all times by remaining attentive, courteous, and responsive to customer inquiries and requests.
• - I issued receipts, refunds, credits, or changes owed to customers as necessary.
• - I assisted in restocking shelves with merchandise as required.

• - Cleaned and maintained both new and pre-owned car inventory.
• - Suggested additional services to customers to meet their needs, while taking necessary actions to maintain high service standards for each customer.
• - Processed vehicle exchanges, upgrades, and rentals.
• - Distributed car keys to employees and customers.
• - Monitored car lot inventory and sourced new vehicles to ensure a balanced model mix that meets customer demand.
• - Filled vehicles with fuel to maintain adequate gasoline levels.
• - Maintained the cleanliness of both the lot and the building.
• - Moved and relocated vehicles to promote smooth traffic flow throughout the facility.
• - Managed inventory control, ensuring accurate records of all vehicles.- Monitored car lot inventory and sourced new vehicles to ensure a balanced model mix that meets customer demand.
• - Filled vehicles with fuel to maintain adequate gasoline levels.
• - Maintained the cleanliness of both the lot and the building.
• - Moved and relocated vehicles to promote smooth traffic flow throughout the facility.
• - Managed inventory control, ensuring accurate records of all vehicles. vehicles on lot at any given time.
• It improved lot organization by efficiently allocating spaces and directing vehicle placement.
• I communicated with management daily about lot conditions, vehicle statuses, and any relevant issues or concerns.
• Provided exceptional service through excellent attention to detail in executing tasks related to vehicle readiness for delivery or test drives.
• Coordinated with detailers to ensure vehicles were cleaned and prepared for customer pick-up or showroom display.
• Conducted regular inspections of a lot to assess cleanliness and organization, taking necessary actions to maintain high standards.
• Kept facilities clean, neat, and organized to give areas a professional and fresh appeal.
• Parked and retrieved vehicles to enhance the efficient use of parking space.
• Sent cars to five detail locations, communicating with everyone.
• Sent cars to the body shop and any other vendor.
• Provided support for various duties, including vacuuming interiors, cleaning windows, and applying tire shine when needed to meet demand or cover shifts for team members.
• Evaluated vehicles' exteriors ahead of car wash service to ascertain and relay all issues to customers.

demonstrated excellent time management skills by effectively juggling multiple tasks during peak hours and ensuring timely service for each customer.

• Kept customer areas clean and tidy to maintain professional, hygienic standards.
• Applied waxes and protective treatments to vehicles for high-quality finishes.
• Managed car wash supplies and materials inventories for timely reordering and replenishment.
• Delivered high-quality car wash services using high-pressure washers, vacuums, and detailing tools.
• Inspected vehicles and equipment for visible damage.
• Performed detailed vacuuming of the interior and exterior of vehicles and equipment.
• Applied wax and sealants to the exterior of vehicles and equipment.
• Suggested add-on services that would be helpful to customers and improve the bottom line.
• Documented problems and corrective actions to maintain records.
• Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
• Followed up with customers to offer additional support and check resolution satisfaction.
• Suggested additional services to customers to meet up-sell goals.
• I communicated with coworkers and managers about completed duties.
• Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
• Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
• Completed sweeping, mopping, and window cleaning.
• Contributed to successful special events by coordinating parking logistics and assisting guests as needed.
• Enhanced customer satisfaction through prompt assistance, clear communication, and a professional demeanor.
• Maintained a safe work environment by enforcing safety protocols, and addressing potential hazards promptly.
• Collaborated with sales and service teams to ensure smooth operations, and increased overall efficiency.
• Maintained a professional appearance and demeanor at all times, serving as a positive representation of the company to customers and visitors.
• Supported sales efforts by maintaining an organized showroom area that showcased available inventory effectively.
• Streamlined check-in and check-out process for vehicles, reducing wait times for customers.
• Organized key management system for all vehicles on premises.
• Managed inventory control, ensuring accurate records of all vehicles on lot at any given time.
• Supported sales efforts by maintaining organized showroom area that showcased available inventory effectively.
• Developed strong relationships with local towing companies to facilitate timely vehicle transport when necessary.
• Conducted regular inspections of lot to assess cleanliness and organization, taking necessary actions to maintain high standards.
• Reduced instances of lost or misplaced keys by implementing a well-organized key management system for all vehicles on the premises.
• Communicated with management daily about lot conditions, vehicle statuses, and any relevant issues or concerns.
• Ensured compliance with company policies and local regulations about lot capacity limits and parking guidelines.
• Managed inventory control, ensuring accurate records of all vehicles on the lot at any given time.
• Kept facilities clean, neat, and organized to give areas a professional and fresh appeal.
• Parked and retrieved vehicles to enhance efficient use of parking space.
• Implemented efficient procedures for vehicle movement within the lot, optimizing space usage while minimizing damage risks.
• Ensured compliance with company policies and local regulations about lot capacity limits and parking guidelines.
• Improved lot organization by efficiently allocating spaces and directing vehicle placement.
• Kept facilities clean, neat, and organized to give areas a professional and fresh appeal.
• Conducted regular inspections of the lot to assess cleanliness and organization, taking necessary actions to maintain high standards.
• Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
• Monitored and secured lot, reporting suspicious activity to management for quick resolution.
• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Parked and retrieved cars according to customer needs.

• Cleaned and maintained new and pre-owned car inventory
• Maintained the cleanliness of the lot and building
• Processed vehicle exchanges, upgrades, and rentals
• Stocked supplies such as rags and cleaning solution
• Monitored car lot inventory and secured new inventory for balanced model mixes to meet demand.
• Washed, vacuumed, and removed stickers from vehicles for an ideal appearance.
• Filled vehicles with fuel to maintain gasoline levels
• Received and entered vehicle information into the computer system to update inventory.
• Distributed car keys to employees and customers
• Moved and relocated vehicles for smooth traffic flow throughout the facility.
• Used strapping, bracing, and padding to prevent load shifting and damage.
• Obtained insurance coverage to protect [Type]s from losses.
• Responded politely to customer inquiries and assisted each person with locating products that meet specific needs.
• Polished and cleaned all glass with a cleaning solution, resulting in spot-free surfaces
• Cleaned microfibers by using special detergents and foams, without damaging the material.
• Removed trash, debris, and dirt from the interior of the vehicle.
• Used hoses for washing and rinsing vehicles, headlights, taillights, and brake lights, and dried floor mats
• Inspected cars and read work orders to plan efficient detailing work.
• Kept facilities clean, neat, and organized to give areas a professional and fresh appeal.
• Monitored and secured the lot, reporting suspicious activity to management for quick resolution.
• Managed inventory effectively, ensuring a diverse selection of vehicles was available to meet customer needs.
• Suggested add-on services that would be helpful to customers and improve the bottom line.
• Documented problems and corrective actions to maintain records.
• Pleasantly greeted customers and asked open-ended questions to better determine needs.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
• Maintained a clean and professional lot appearance, contributing to a positive customer experience.
• Streamlined vehicle check-in process by implementing an organized system for processing paperwork upon arrival.
• Contributed to overall dealership success by actively participating in team meetings and offering valuable feedback on operational improvements.
• Coordinated with the sales team to ensure the timely delivery of vehicles to customers, resulting in fewer delays.
• Collaborated with the service department to schedule maintenance and repairs as needed, keeping vehicles in optimal condition for sale.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate vehicle information.
• Conducted regular inspections of vehicles on the lot, identifying any potential issues or damages that needed attention.
• Streamlined inventory management processes for increased efficiency in tracking and updating vehicle data.
• Parked and retrieved vehicles to enhance the efficient use of parking space.
• Followed safety protocols for personal, guest, and automobile safety.
• Parked and retrieved cars according to customer needs.
• Conducted regular spot checks to verify appropriate and safe parking of all vehicles.
• Kept facilities well-lit and marked to improve safety and navigation.
• Built working relationships with clients to foster loyalty and encourage repeat business.
• Improved lot organization by implementing efficient space allocation strategies.
• Assisted with the preparation of vehicles for sale, ensuring each unit met company standards before being displayed on the lot.
• Managed incoming and outgoing vehicle shipments, verifying the accuracy of paperwork and coordinating logistics as necessary.
• Maintained a clean and professional lot appearance, contributing to a positive customer experience.
• Streamlined vehicle check-in process by implementing an organized system for processing paperwork upon arrival.
• Conducted regular inspections of vehicles on the lot, identifying any potential issues or damages that needed attention.

• Inspected vehicles for damage, completed paperwork, and reported any issues to the supervisor.
• Maintained lot cleanliness by sweeping, picking up trash, and removing debris.
• Organized car keys and kept them secure at all times.
• Assisted in maintaining an accurate inventory of cars on the lot.
• Ensured that vehicle information was updated in the system accurately.
• Cleaned interiors of returned vehicles using appropriate cleaning supplies and equipment.
• Performed inspections of incoming vehicles to ensure they met company standards before being placed on the lot for sale.
• Responded quickly to customer requests for information regarding vehicles on the lot.
• Coordinated with other departments within the dealership when necessary.
• Managed assigned tasks efficiently while working under tight deadlines set by management.
• Assisted customers by communicating and collaborating with teammates.
• Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
• Organized lot by arranging 50 cars per week.
• Optimized space utilization within the lot, rearranging vehicles strategically to maximize capacity and accessibility.
• Enhanced dealership reputation, consistently providing exceptional customer service during interactions with clients on the lot.
• Maintained physical appearance of lot to attract customers to business.
• Communicated with coworkers and managers about completed duties.
• Performed routine inspections of incoming vehicles, identifying potential issues or discrepancies before adding them to the inventory system.
• Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Monitored and secured lot, reporting suspicious activity to management for quick resolution.
• Removed safety hazards, soiled items, and trash from customer areas.
• Delivered above and beyond service to VIP guests at property.

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• - Delivered exceptional customer service by addressing inquiries related to meat selection, quality, and competitive pricing, ensuring that each customer left satisfied with their shopping experience.
• - Curated visually appealing displays of fresh fruits and vegetables throughout the store, highlighting seasonal items to attract customer attention and enhance the overall shopping atmosphere.
• - Implemented a thorough rotation system for produce items to guarantee peak freshness, reducing waste and maintaining optimal quality for our customers.
• - Conducted rigorous checks on the quality, ripeness, and overall condition of all products prior to stocking, ensuring that only the best items reached the shelves.
• - Warmly welcomed customers as they entered the store, fostering a friendly and inviting environment that encouraged repeat business and customer loyalty.
• - Skillfully prepared food orders in accordance with customer specifications, paying close attention to individual requests to ensure complete satisfaction with each order.
• - Proactively stocked shelves with freshly arrived products on a daily basis, maintaining a well-organized inventory that made shopping easier for customers.
• - Meticulously rotated products on shelves to maintain freshness, ensuring that customers always found high-quality items readily available.
• - Provided personalized assistance to customers in selecting cuts of meat that best suited their culinary needs and preferences, enhancing their overall shopping experience.
• - Expertly trimmed and prepared a variety of meat cuts for display cases or direct customer orders, showcasing skills that emphasized quality and presentation.
• - Diligently weighed, packaged, priced, and labeled all meat products for sale, ensuring transparency and accuracy in pricing and presentation for customers.
• - Efficiently restocked shelves with merchandise sourced from the back room storage area, focusing on maintaining a continuous flow of fresh products available to shoppers.
• - Operated pallet jacks and forklifts safely and effectively to maneuver large quantities of products throughout the warehouse, ensuring an organized and efficient workspace.
• - Guided customers in locating specific items throughout the store or on the sales floor, enhancing their shopping experience through personalized assistance.
• - Assisted customers with various needs including product selection, placing orders, processing billing, handling returns and exchanges, and providing technical support, ensuring a seamless experience.
• - Packaged meat products securely with appropriate materials, ensuring that customers could transport items home safely while preserving freshness.
• - Adhered to stringent food safety protocols when handling raw products, protecting both consumer health and the company's esteemed reputation within the community.
• - Responded promptly to situations where stock ran low, efficiently replenishing supplies or suggesting suitable alternatives, thereby maintaining customer satisfaction even in challenging scenarios.
• - Enhanced overall customer satisfaction by consistently delivering exceptional service and expert assistance within the meat department, ensuring a positive shopping experience.
• - Operated meat cutting equipment with precision, always adhering to established safety protocols and quality standards to maintain a safe working environment and superior product quality.

• Assisted customers with menu selections, answered questions about ingredients, and provided pricing information .
• Operated cash register to process customer payments accurately and efficiently.
• Prepared food items such as hamburgers, fries, sandwiches, and salads. According to restaurant standards.
• Maintained cleanliness of the work area by sweeping floors, washing dishes and utensils, wiping counters and tables, cleaning windows and mirrors, and mopping floors.
• Replenished beverages throughout the shift, ensuring availability at all times.
• Provided quality customer service by adhering to company policies and procedures.
• Followed health department regulations regarding food storage temperatures and sanitation guidelines.
• Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.