Summary
Overview
Work History
Education
Skills
Music production/Video Editing
Timeline
Generic

Richard Simon Rivas

San Antonio,TX

Summary

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Diligent Security professional with [Number] years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Security Guard

North America Security
03.2022 - 04.2023
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked and verified photo identification prior to granting facility access.
  • Interacted assertively but non-confrontationally with personnel and general public.
  • Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Delivery Driver

Amazon Flex
01.2021 - 02.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Inspected load security and checked for damages.
  • Kept detailed records of deliveries and money received from customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Delivery Driver

GoPuff
10.2018 - 01.2020
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Kept detailed records of deliveries and money received from customers.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Pizza Delivery Driver

Domino's Pizza
01.2016 - 01.2019
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Developed and maintained professional relations between customer, store personnel, and company.

Laborer

AAFES Exchange
01.2014 - 01.2016
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Loaded and unloaded materials onto trucks and trailers.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained organized and clean work areas at all times on job sites.

Stocker

AAFES Exchange
01.2009 - 01.2013
  • Monitored tasks and staff assignments to deliver projects under-budget and on-time.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Maintained stockroom records and generated reports for management.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Consistently lifted materials weighing as much as 20 pounds. (Should be noted I can longer lift over 10 pounds)
  • Picked and packed order items.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Answered customer questions and provided detailed product information.

Education

High School Diploma -

West Campus
San Antonio, TX
05.2003

Skills

  • Equipment Maintenance
  • Criminal Law Knowledge
  • Conflict De-Escalation
  • Asset Securing
  • Security Guard License
  • Theft Prevention Training
  • Community Events
  • Preventing Incidents
  • Assigned Site Patrol
  • Detailed Activity Logs
  • Persuasion
  • Coordination
  • Perimeter Patrol
  • Property Patrol
  • Critical Thinking
  • Collaborate with Law Enforcement

Music production/Video Editing

15 years of self taught music production ranging from recording instruments, working with DAWS, mixing and mastering as well as self releasing content. Also editing self made videos since I was a child, worked my way up from utilizing two VCRs to working with iMovie & recently Final Cut

Timeline

Security Guard

North America Security
03.2022 - 04.2023

Delivery Driver

Amazon Flex
01.2021 - 02.2022

Delivery Driver

GoPuff
10.2018 - 01.2020

Pizza Delivery Driver

Domino's Pizza
01.2016 - 01.2019

Laborer

AAFES Exchange
01.2014 - 01.2016

Stocker

AAFES Exchange
01.2009 - 01.2013

High School Diploma -

West Campus
Richard Simon Rivas