Richardson Etienne
Hollywood,FL
Summary
Summary Reliable manager demonstrating a high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout the sales experience. Possessing an exceptional work ethic and the desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Safety-conscious security team member with excellent communication skills and an eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal
01.2021 - Current
- Provide customer service to clients by carrying out safety and security procedures, site-specific policies, and, when appropriate, emergency response activities.
- Conducted regular patrols of key areas to spot and control security concerns.
- Gathered information, identified and implemented resolutions, planned follow-up, and logged and filed incident reports to successfully manage complaints.
- Conducted regular patrols of key areas to spot and control security concerns
Store Manager
Chezkatu Restaurant
02.2017 - Current
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
- Reported issues to higher management with great detail
- Managed inventory control, cash control, and store opening and closing procedures
Technician
AT&T
12.2017 - 02.2018
- At&t technician customer service
- Installed parts along production line in constant operation
- Installed Fiber machinery and Cable router equipment along with new and replacement parts
- Completed logs and job reports for completed and pending service calls at shift end.
Education
Associate of Science - Computer Engineering / Business Administrative
12.2023
Skills
- Screen Personnel
- Tampering Detection
- CPR Certified
- Facility and Grounds Patrol
- Employee and Visitor Screening
- Call and Complaint Investigation
- Network Monitoring Software
- Emergency Evacuation
Languages
French
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Security Officer - Allied Universal
01.2021 - Current
Technician - AT&T
12.2017 - 02.2018
Store Manager - Chezkatu Restaurant
02.2017 - Current
Some College - Associate of Science, Computer Engineering / Business Administrative
Similar Profiles
MAGELLA LOUIUSMAGELLA LOUIUS
Security/Screener (arm, unarmed) at Allied Barton Security/ Allied UniversalSecurity/Screener (arm, unarmed) at Allied Barton Security/ Allied Universal
Michael RodriguesMichael Rodrigues
Security Officer at Allied Barton/Allied UniversalSecurity Officer at Allied Barton/Allied Universal
Arlincia RobinsonArlincia Robinson
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service
Mario MurphyMario Murphy
Security Officer at Allied UniversalSecurity Officer at Allied Universal
Justin CopelandJustin Copeland
Interventional Radiologic Technologist at AscensionInterventional Radiologic Technologist at Ascension