Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Richardson Jean Baptiste

Glendale,AZ

Summary

Highly skilled and experienced Lead Maintenance Technician with a proven track record of managing and executing complex maintenance operations. Seeking to leverage extensive expertise in troubleshooting, repair, and team leadership to contribute effectively to a dynamic organization.

Overview

10
10
years of professional experience

Work History

Maintenance Technician 3

Factor_
Goodyear, AZ
07.2023 - Current
  • Performs routine troubleshooting of assigned service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or more senior technicians as needed for additional troubleshooting.
  • Performs preventive maintenance and routine inspections on assigned conveyors, automation, robotics and ancillary equipment as needed.
  • Documents all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
  • Mentors maintenance personnel as well as other departments in developing appropriate skill sets and knowledge of equipment.
  • Performs root cause analysis of major downtime events.
  • Acts as the MRE Point of Contact in the absence of the maintenance leader for the site.
  • Performs building project work as assigned.
  • Assists managers in developing training materials and performing training.
  • Performs administrative functions including inventory management, assigning work, and minor project management as assigned.
  • Leads and educates compliance with all safety, food safety, and security standards.

Lead Maintenance Technician

ITC Manufacturing
Phoenix, AZ
06.2021 - 06.2023
  • Supervised technicians and assigned responsibilities.
  • Generated and completed work orders for repairs, maintenance, and component replacement.
  • Increased overall equipment efficiency by optimizing maintenance processes, including prioritization of work orders and inventory management.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Utilized advanced troubleshooting techniques to diagnose and resolve complex mechanical and electrical issues.
  • Oversaw inventory management, ensuring adequate stock levels of spare parts and supplies.
  • Trained new technicians in safety protocols, equipment operation, and maintenance procedures.
  • Conducted routine maintenance checks and repairs on manufacturing equipment, including CNC machines, FSD Welders, VFDs, Bending Machines, Sheers, Cutting Machines, Motors, Sensors, PLC Controllers, Robotic Arms, Conveyors, and Hydraulic Systems.
  • Performed Stick and MIG Welding to repair damaged equipment.
  • Collaborated with engineering teams to identify opportunities for equipment optimization and efficiency improvements.
  • Responded promptly to equipment breakdowns, minimizing production downtime and preventing loss of revenue.
  • Maintained accurate records of maintenance activities, equipment history, and inventory levels.
  • Assisted in the development of standard operating procedures (SOPs) and safety protocols.

Adjustment Team Foreman

Retronix Semiconductor
Chandler, AZ
05.2018 - 06.2021
  • Installed, repaired and performed troubleshooting and maintenance on OHVs, Electrical Control Panels, Wafer Storage Cabinets, and various Semiconductor Equipment.
  • Supervised and trained team members while coordinating activities and managing daily workload.
  • Displayed extensive knowledge of Lean Manufacturing, Six Sigma, Production Systems, Procedures, System Operations and Troubleshooting.
  • Communicated effectively with upper management and vendors to ensure quality of work without ITP's (Interruptions to Production).
  • Reported any necessary problems and concerns to appropriate personal to minimize downtime.
  • Responsible for recording daily logs and daily documentation of work performed.
  • Maintained clean and safe workplace environment at all times.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Increased customer satisfaction by resolving troubleshooting issues promptly.
  • Analyzed blueprints to determine where to run wires, install electrical outlets and connect wires to central circuit panels.
  • Tested continuity of circuits in electrical wiring and equipment using multi-meters, oscilloscopes and made necessary adjustments.
  • Executed electrical wiring plans for Power Supply Boxes, Distribution Panels, Electrical Systems, EMO Boxes and Fire Door Systems.
  • Installed and wired electrical terminal boxes, communication boxes, transformers, junction boxes, service panels, electrical panels, switches and circuit breakers.
  • Calibrated machines and tools to maintain required productivity levels and adherence to quality standards.
  • Inspected finished products for quality and adherence to customer specifications.
  • Tested electrical systems for functionality or quality and troubleshot problems with equipment and devices to validate equipment before releasing control back to Intel.

Implant PM Technician

Kelly Services, Intel
Chandler, AZ
03.2018 - 05.2018
  • Inspected and tested machinery and equipment to diagnose malfunctions.
  • Responded immediately to mechanical breakdowns and developed a timely repair plan to minimize downtime.
  • Increased overall lifespan of equipment by following preventative maintenance plans and executing scheduled repairs.
  • Troubleshot Implant Tools and build sources (Graphite Parts) to fix problems.
  • Documented machine irregularities and completed repairs.
  • Followed detailed maintenance and operational schedules.
  • Provided elite quality control to eliminate maintenance downtime.
  • Demonstrated ability to take on multiple builds and projects at any given time.

Manufacturing Technician II

Gilead
La Verne, CA
11.2017 - 03.2018
  • Manufacturer of AmBisome. Worked in a clean aseptic environment following established Standard Operating Procedures, Auditing Master Batch Records and current Good Manufacturing Practices.
  • Worked in conjunction with validation and calibration teams to validate and qualify equipment for use.
  • Assisted in the manufacturing of product, mixing solutions, and process production Set up, operated, and troubleshot equipment as needed.
  • Cleaned and assembled equipment for production, including the maintenance of manufacturing areas.
  • Recorded product and batch information in log books for traceability.
  • Assisted in SOP development, document writing and Training Education References.
  • Ran Parts Washer, Autoclave, VHP, Internal and External Vial Washers and responsible for the PMs of equipment.
  • Performed batch record auditing to ensure data is contemporaneous with process steps.
  • Coordinated with EH&S to safely remove Hazardous material from the area Increased efficiency by a measurable 15%

Manufacturing Technician

Grifols Biologicals
Los Angeles, CA
05.2014 - 06.2017
  • Manufactured biologicals for patients with Hemophilia.
  • Strict observance of good manufacturing practices and standard operating procedures.
  • Performed Filtrations, Centrifugation and Titrations daily to ensure production.
  • Responsible for process equipment and operation to perform Filtration steps such as: Centrifuge assembly/disassembly.
  • Performed Maintenance, Filter Press Setups, Startups, Sterile Tank Product Transfers, Troubleshooting process issues and responding to alarms.
  • Understands Good documentation practices per GDP/GMP guidelines.
  • Performed calibration to equipment: pH readers, valves and conductivity meters.
  • CIP set-ups and knowledge of CIP system for suspension tanks and filter presses.
  • Maintained manufacturing areas using aseptic techniques and executed daily cleaning/sterilization of process equipment.
  • Cross-trained employees on upstream and downstream operations as needed.
  • Accurately maintained and recorded data for batch records .
  • Enforced product assurance, environmental compliance, and health and safety regulations.
  • Mastered all levels of the Filtration Process.

Education

Bachelor of Arts - Business Administration

Arizona State University
Tempe, AZ
06.2026

Skills

  • Preventive Maintenance
  • Electrical Troubleshooting
  • Mechanical Troubleshooting
  • Elite Problem Solving
  • Building Maintenance
  • Project Management
  • Effective Leadership
  • Lean Manufacturing
  • Continuous Improvement
  • Process and SOP Development
  • Management and Administrative
  • Leadership and Emotional Intelligence

References

Available upon request

Timeline

Maintenance Technician 3

Factor_
07.2023 - Current

Lead Maintenance Technician

ITC Manufacturing
06.2021 - 06.2023

Adjustment Team Foreman

Retronix Semiconductor
05.2018 - 06.2021

Implant PM Technician

Kelly Services, Intel
03.2018 - 05.2018

Manufacturing Technician II

Gilead
11.2017 - 03.2018

Manufacturing Technician

Grifols Biologicals
05.2014 - 06.2017

Bachelor of Arts - Business Administration

Arizona State University
Richardson Jean Baptiste