Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Richardson Jean Baptiste

Glendale,AZ

Summary

Highly skilled and experienced Lead Maintenance Technician with a proven track record of managing and executing complex maintenance operations. Seeking to leverage extensive expertise in troubleshooting, repair, and team leadership to contribute effectively to a dynamic organization.

Overview

10
10
years of professional experience

Work History

Maintenance Technician 3

Factor_
07.2023 - Current
  • Performs routine troubleshooting of assigned service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or more senior technicians as needed for additional troubleshooting.
  • Performs preventive maintenance and routine inspections on assigned conveyors, automation, robotics and ancillary equipment as needed.
  • Documents all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
  • Mentors maintenance personnel as well as other departments in developing appropriate skill sets and knowledge of equipment.
  • Performs root cause analysis of major downtime events.
  • Acts as the MRE Point of Contact in the absence of the maintenance leader for the site.
  • Performs building project work as assigned.
  • Assists managers in developing training materials and performing training.
  • Performs administrative functions including inventory management, assigning work, and minor project management as assigned.
  • Leads and educates compliance with all safety, food safety, and security standards.

Lead Maintenance Technician

ITC Manufacturing
06.2021 - 06.2023
  • Supervised technicians and assigned responsibilities.
  • Generated and completed work orders for repairs, maintenance, and component replacement.
  • Increased overall equipment efficiency by optimizing maintenance processes, including prioritization of work orders and inventory management.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Utilized advanced troubleshooting techniques to diagnose and resolve complex mechanical and electrical issues.
  • Oversaw inventory management, ensuring adequate stock levels of spare parts and supplies.
  • Trained new technicians in safety protocols, equipment operation, and maintenance procedures.
  • Conducted routine maintenance checks and repairs on manufacturing equipment, including CNC machines, FSD Welders, VFDs, Bending Machines, Sheers, Cutting Machines, Motors, Sensors, PLC Controllers, Robotic Arms, Conveyors, and Hydraulic Systems.
  • Performed Stick and MIG Welding to repair damaged equipment.
  • Collaborated with engineering teams to identify opportunities for equipment optimization and efficiency improvements.
  • Responded promptly to equipment breakdowns, minimizing production downtime and preventing loss of revenue.
  • Maintained accurate records of maintenance activities, equipment history, and inventory levels.
  • Assisted in the development of standard operating procedures (SOPs) and safety protocols.

Adjustment Team Foreman

Retronix Semiconductor
05.2018 - 06.2021
  • Installed, repaired and performed troubleshooting and maintenance on OHVs, Electrical Control Panels, Wafer Storage Cabinets, and various Semiconductor Equipment.
  • Supervised and trained team members while coordinating activities and managing daily workload.
  • Displayed extensive knowledge of Lean Manufacturing, Six Sigma, Production Systems, Procedures, System Operations and Troubleshooting.
  • Communicated effectively with upper management and vendors to ensure quality of work without ITP's (Interruptions to Production).
  • Reported any necessary problems and concerns to appropriate personal to minimize downtime.
  • Responsible for recording daily logs and daily documentation of work performed.
  • Maintained clean and safe workplace environment at all times.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Increased customer satisfaction by resolving troubleshooting issues promptly.
  • Analyzed blueprints to determine where to run wires, install electrical outlets and connect wires to central circuit panels.
  • Tested continuity of circuits in electrical wiring and equipment using multi-meters, oscilloscopes and made necessary adjustments.
  • Executed electrical wiring plans for Power Supply Boxes, Distribution Panels, Electrical Systems, EMO Boxes and Fire Door Systems.
  • Installed and wired electrical terminal boxes, communication boxes, transformers, junction boxes, service panels, electrical panels, switches and circuit breakers.
  • Calibrated machines and tools to maintain required productivity levels and adherence to quality standards.
  • Inspected finished products for quality and adherence to customer specifications.
  • Tested electrical systems for functionality or quality and troubleshot problems with equipment and devices to validate equipment before releasing control back to Intel.

Implant PM Technician

Kelly Services, Intel
03.2018 - 05.2018
  • Inspected and tested machinery and equipment to diagnose malfunctions.
  • Responded immediately to mechanical breakdowns and developed a timely repair plan to minimize downtime.
  • Increased overall lifespan of equipment by following preventative maintenance plans and executing scheduled repairs.
  • Troubleshot Implant Tools and build sources (Graphite Parts) to fix problems.
  • Documented machine irregularities and completed repairs.
  • Followed detailed maintenance and operational schedules.
  • Provided elite quality control to eliminate maintenance downtime.
  • Demonstrated ability to take on multiple builds and projects at any given time.

Manufacturing Technician II

Gilead
11.2017 - 03.2018
  • Manufacturer of AmBisome. Worked in a clean aseptic environment following established Standard Operating Procedures, Auditing Master Batch Records and current Good Manufacturing Practices.
  • Worked in conjunction with validation and calibration teams to validate and qualify equipment for use.
  • Assisted in the manufacturing of product, mixing solutions, and process production Set up, operated, and troubleshot equipment as needed.
  • Cleaned and assembled equipment for production, including the maintenance of manufacturing areas.
  • Recorded product and batch information in log books for traceability.
  • Assisted in SOP development, document writing and Training Education References.
  • Ran Parts Washer, Autoclave, VHP, Internal and External Vial Washers and responsible for the PMs of equipment.
  • Performed batch record auditing to ensure data is contemporaneous with process steps.
  • Coordinated with EH&S to safely remove Hazardous material from the area Increased efficiency by a measurable 15%

Manufacturing Technician

Grifols Biologicals
05.2014 - 06.2017
  • Manufactured biologicals for patients with Hemophilia.
  • Strict observance of good manufacturing practices and standard operating procedures.
  • Performed Filtrations, Centrifugation and Titrations daily to ensure production.
  • Responsible for process equipment and operation to perform Filtration steps such as: Centrifuge assembly/disassembly.
  • Performed Maintenance, Filter Press Setups, Startups, Sterile Tank Product Transfers, Troubleshooting process issues and responding to alarms.
  • Understands Good documentation practices per GDP/GMP guidelines.
  • Performed calibration to equipment: pH readers, valves and conductivity meters.
  • CIP set-ups and knowledge of CIP system for suspension tanks and filter presses.
  • Maintained manufacturing areas using aseptic techniques and executed daily cleaning/sterilization of process equipment.
  • Cross-trained employees on upstream and downstream operations as needed.
  • Accurately maintained and recorded data for batch records .
  • Enforced product assurance, environmental compliance, and health and safety regulations.
  • Mastered all levels of the Filtration Process.

Education

Bachelor of Arts - Business Administration

Arizona State University
Tempe, AZ
06.2026

Skills

  • Preventive Maintenance
  • Electrical Troubleshooting
  • Mechanical Troubleshooting
  • Elite Problem Solving
  • Building Maintenance
  • Project Management
  • Effective Leadership
  • Lean Manufacturing
  • Continuous Improvement
  • Process and SOP Development
  • Management and Administrative
  • Leadership and Emotional Intelligence

References

Available upon request

Timeline

Maintenance Technician 3

Factor_
07.2023 - Current

Lead Maintenance Technician

ITC Manufacturing
06.2021 - 06.2023

Adjustment Team Foreman

Retronix Semiconductor
05.2018 - 06.2021

Implant PM Technician

Kelly Services, Intel
03.2018 - 05.2018

Manufacturing Technician II

Gilead
11.2017 - 03.2018

Manufacturing Technician

Grifols Biologicals
05.2014 - 06.2017

Bachelor of Arts - Business Administration

Arizona State University

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Richardson Jean Baptiste