Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Richard T. Bean

Colebrook,CT

Summary

QUALIFICATION SUMMARY An executive manager in logistics and maintenance operations with an extensive background in leading multi-million-dollar operations worldwide. Organizational experience ranges in size up to 500 employees who are cross-functional and diverse. Managed a full range of supply chain, sustainment, maintenance repair and overhaul (MRO), and training in support of coalition partners. Expertise includes aviation operations, safety, aircraft and vehicle fleet maintenance, performance-based logistics, quality assurance, analysis, and data-driven decision making. Exemplary record as an organizational change agent who is well-versed in building high-performance teams by developing bold leaders who elicit high productivity. Excels in building relationships and partnerships with customers, stakeholders, and peers at all levels.

Overview

35
35
years of professional experience

Work History

OPERATIONS MANAGER

Bombardier Aerospace
East Hartford, CT
06.2021 - 04.2022
  • Led over 150 A&P technicians supporting the daily Maintenance Repair and Operations at Bombardier's busiest U.S Service Center.
  • • Identified unauthorized, unsafe, or ineffective floor practices improving the Safety and Cost of Poor Quality (COPQ) repairs by reducing injury rate by 8% and COPQ by 700K
  • • Established, enforced, and optimized internal policies to improve corporate and customer demands responsiveness. KPIs improved 15% from June 2020 to April 2021.
  • • Promoted positive and effective communication among the different divisions and organizational leadership by teaching in-house, multi-level leadership courses.
  • • Continually promoted a culture driven to boost long-term customer support while increasing profit levels.
  • • Advanced productivity KPIs by developing a multi-level Leadership training, promoting within the organization.
  • • Established and administered annual budgets with controls to prevent spend overages, manage labor efficiency, and Direct-on-Indirect costs in support of Bombardier’s long-term growth vision.

PRESIDENT

GLOBALJET SERVICES
Avon, CT
06.2015 - 06.2021
  • Provide long-range strategic planning and vision while focusing on company growth through policy and fiscal responsibility to meet revenue and EBITDA goals
  • Led Re-structure, cost control, and new training concepts by creating a Distance Learning process that represented 57% of annual training activity and has become the standard for the European Aviation Safety Agency supporting worldwide training virtually
  • Provides long-range strategic planning and support through internal training and a continuous process improvement mindset for company leaders
  • Exercises authority for recruitment strategy, hiring, training and career development, performance appraisal standards, salary adjustments, promotion, discipline, health safety, and general employee relations
  • Primary responsibility for the development and realization of strategic plans, budgets, goals, and outcomes
  • Sits on the NBAA, ASTM, and EAMTC maintenance committees helping keep focus on maintenance technician growth in the aviation industry

VICE PRESIDENT

OPERATIONS GLOBALJET SERVICES
Avon, CT
01.2013 - 01.2016
  • Responsible for day-to-day activities along with profit and loss of three stand-alone business units
  • Developed cross-functional capabilities through competency training, resulting in a clear understanding of organizational needs and employee goals to support the company mission and vision statement.
  • Restructured and implemented a quality process that increased the development rate and quality of training material by 85%
  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits
  • Used market insights to capitalize on key business opportunities for new advantageous partnerships
  • Led operational team in development, rollout and management of new product lines

PROGRAM MANAGER

HBC / GLOBALJET
Avon, CT
05.2008 - 06.2012
    • CLS, and COMBS program manager for 6 King Air 350i and 25 on-site personnel totaling $60M
    • Managed training, CLS, and COMBS program for 15 T-6A aircraft and 50 personnel totaling $80M
    • Designed and delivered training to over 90 Iraq Air Force maintenance technicians in Baghdad and Tikrit Iraq
    • Managed multiple strategic projects with numerous sub-projects or workstreams.
    • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.

MANAGER

LINE PRODUCTION USAF
Wichita, KS
09.2006 - 03.2008
  • Directed all maintenance actions for 46 KC-135 aircraft, ensured daily completion of all scheduled/nonscheduled maintenance, including, minor, major, and special inspection, repair, and modification
  • Performed aircraft airworthiness inspections on over 2,000 mission aircraft compiling over 31,000 flying hours in 2007
  • Team Leader for 125 personnel in 16 different aircraft specialties; determined daily workforce requirements

Education

Bachelor of Science - Operations Management And Leadership

Friends University
Wichita, KS
2008

Associate of Applied Science - Leadership

Friends University
Wichita, KS
2005

#1 in Class At Senior Leadership Academy -

Senior Non-Commissioned Officer Academy
Colorado Springs, CO
2003

Defense Systems Acquisition Management Lean Manufacturing/Process Improvement - Purchasing, Procurement, And Contracts Management

Defense Acquisition University
Wichita, KS
1994

Skills

  • Business Management Principles
  • Microsoft Office
  • Human Resources Oversight
  • Labor Relations
  • Cost reduction strategies
  • Budgeting and forecasting
  • Employee relations and conflict resolution
  • Contract Negotiation

Timeline

OPERATIONS MANAGER

Bombardier Aerospace
06.2021 - 04.2022

PRESIDENT

GLOBALJET SERVICES
06.2015 - 06.2021

VICE PRESIDENT

OPERATIONS GLOBALJET SERVICES
01.2013 - 01.2016

PROGRAM MANAGER

HBC / GLOBALJET
05.2008 - 06.2012

MANAGER

LINE PRODUCTION USAF
09.2006 - 03.2008

Bachelor of Science - Operations Management And Leadership

Friends University

Associate of Applied Science - Leadership

Friends University

#1 in Class At Senior Leadership Academy -

Senior Non-Commissioned Officer Academy

Defense Systems Acquisition Management Lean Manufacturing/Process Improvement - Purchasing, Procurement, And Contracts Management

Defense Acquisition University
Richard T. Bean